- Blackthorn Candy Shop
- Blackthorn Events
- Welcome to Blackthorn Events!
- Events Quick Start Guide
- Install Events
- Payment Gateway Setup
- Payment Gateway Setup Overview
- Connect to Stripe
- Connect to Authorize.net
- Connect to Spreedly
- Connect to Transact (CashNet)
- Connect to TouchNet
- Add-Ons
- Entity Relationship Diagrams
- Blackthorn | Events Admin Tab
- Event Builder
- Event Wizard
- Events: Objects
- Attendee
- Budget and Expense
- Custom Content
- Discount Codes
- Event Content
- Event Groups
- Event Items
- Event Keywords
- Event Registration Submission Process
- Event Settings
- Events
- FAQs
- Fees
- Forms
- Hotel Room Block Management
- Recurring Events
- Reserved Seats and Tables
- Sessions
- Speakers
- Sponsors
- Staff
- Static Translations
- Tracks
- Events: Features
- ADA & WCAG Accessibility
- Advanced Visibility
- Attendee Builder
- Attendee Registration Component
- AttendeeLink
- Authentication via iframe
- Campaign and Event Sync
- Transact (CashNet)
- Clone
- Customized Blackthorn Events Domain
- Data Persistence
- Enable Cookies
- Event Configuration
- Event Email Communication
- Events Summary Home Page
- Experience Cloud (Communities)
- Event Tracking
- Express Registration
- Fees
- Google Analytics
- Iframes
- Images
- Marketing Communication
- Matching and Duplication
- Permissions - Restricting Event Visibility
- Permission Sets
- Pre-checkout and Checkout Details
- reCAPTCHA
- Reports
- Restrict Capacity
- Salesforce Products
- Scheduled Jobs
- Sharing via Social Media
- Smart Scheduler
- Stripe Checkout
- TouchNet
- User Interfaces
- Webinar Integrations
- Checkout Process
- Mobile Check-in App
- Events: Troubleshooting
- Events: Release Notes & Webinar Recordings
- February 2025 - Webapp Release
- January 2025 - Version 4.44
- December 2024 - Version 4.42
- November 2024 - Version 4.40
- October 2024 - Version 4.36
- September 2024 - Version 4.34
- August 2024 - Version 4.31
- July 2024 - Version 4.29
- June 2024 - Version 4.27
- May 2024 - Version 4.24
- Caching 2.0 and Capacity Management - Version 4.23
- April 2024 - Version 4.22
- March 2024 - Version 4.20
- February 2024 - Version 4.19
- January 2024 - Version 4.17
- 2023
- December 2023 - Version 4.14
- November 2023 - Version 4.11
- October 2023 - Version 4.9
- September 2023 - Version 4.5
- August 2023 - Version 4.0
- July 2023 - Version 3.103.2
- June 2023 - Version 3.102
- May 2023 - Version 3.99
- April 2023 - Version 3.97
- March 2023 - Version 3.95
- February 2023 - Version 3.90.2
- January 2023 - Version 3.88
- 2022
- 2021
- December 2021 - Version 3.48
- November 2021 - Version 3.42
- October 2021 - Version 3.39
- September 2021 - Version 3.34
- August 2021 - Version 3.32
- July 2021 - Version 3.30
- June 2021 - Version 3.27
- May 2021 - Version 3.24
- April 2021 - Version 3.22
- March 2021 - Version 3.19
- February 2021 - Version 3.18
- January 2021 - Version 3.11
- Blackthorn Payments
- Welcome to Blackthorn Payments
- Payments Quick Start Guide
- Overview
- Install Payments
- Provide Users Access
- Payment Gateway Setup
- Instructions
- Connect to Stripe
- Connect to Authorize.net
- Connect to Spreedly
- PayLink
- Virtual Terminal
- DocumentLink
- Move Historical Data to Blackthorn
- FSL Extension Package (Optional)
- Go Live in Production
- Use Cases
- Payments: Objects
- Payments: Features
- Authorize.net
- Blackthorn | Payments Admin
- Communities & Billing Portal
- Custom Metadata Types
- Custom Settings
- Dashboard
- Default Payment Method
- DocumentLink
- Email Receipts
- Field Service Lightning Payments
- Flow Screen Charge Component
- FSL Mobile Actions (without our iOS/Android app)
- High Volume Batch Processing
- Historical Sync
- Level 3 Processing
- Matching and Duplication
- Multi-Currency
- PayLink
- Permission Sets
- Plaid
- Process Scheduled Transactions and Reattempt Logic
- Recurring Charges and Subscription Options
- Reports
- Salesforce Shield / Platform Encryption with all Blackthorn apps
- SCA and MOTO
- Scheduled Batch Jobs
- Spreedly
- Stripe
- Stripe Billing
- Stripe Checkout
- Stripe Metadata
- Stripe Radar Integration
- Test Data
- Virtual Terminal
- Webhooks
- Mobile Payments App
- Payments: Troubleshooting and FAQ
- Payments: Release Notes & Webinar Recordings
- January 2025 - Version 6.28
- December 2024 - Version 6.27
- November 2024 - Version 6.26
- October 2024 - Version 6.25
- September 2024 - Version 6.23
- August 2024 - Version 6.22
- July 2024 - Version 6.20
- June 2024 - Version 6.19
- May 2024 - Version 6.18
- April 2024 - Version 6.17
- March 2024 - Version 6.16
- February 2024 - Version 6.13
- January 2024 - Version 6.11
- 2023
- December 2023 - Version 6.8
- November 2023 - Version 6.6
- October 2023 - Version 6.4.1
- September 2023 - Version 6.3
- August 2023 - Version 6.0.1
- July 2023 - Version 5.108.2
- June 2023 - Version 5.106
- May 2023 - Version 5.103
- April 2023 - Version 5.99.1
- March 2023 - Version 5.95
- February 2023 - Version 5.93
- January 2023 - Version 5.91
- 2022
- 2021
- December 2021 - Version 5.46
- November 2021 - Version 5.41
- October 2021 - Version 5.34
- September 2021 - Version 5.33
- August 2021 - Version 5.31
- July 2021 - Version 5.29
- June 2021 - Version 5.24
- May 2021 - Version 5.22
- April 2021 - Version 5.20
- March 2021 - Version 5.17
- February 2021 - Version 5.15
- January 2021 - Version 5.14
- Blackthorn Messaging
- Welcome to Blackthorn Messaging!
- Configure Bulk Messaging
- Installation
- Create a Template
- Account Setup
- Individual Messaging
- Conversation Maintenance
- Phone Number Lookups
- Campaigns
- Automation
- Additional Features
- A2P Form in Admin Page
- After Hours Response
- Auto Recharge your Message Balance
- Click to Call with CTI
- Configure Default and Excluded Phone Fields by Object
- Filter your Inbox Using Conversation List Views
- HELP and STOP Message Compliance
- How Do I Increase our Message Balance?
- Improved File Management for MMS Attachments
- Link Tracking
- Manage Opt-outs
- Number of Conversations in the Messenger
- Number of Conversations to Load in Inbox
- Prohibit Sending Attachments (Custom Permission)
- Schedule Jobs for Admin
- Schedule SMS Messages
- Set a Default from Number
- Short Codes
- Smart Scheduler
- Sticky Sidebar in the Inbox
- Track Phone Number Opt-ins
- Smart Scheduler
- Setup
- Getting Started
- Self-Service Tasks
- FAQ
- General FAQ
- Attachments FAQ
- Do You Have a List of Published IP Addresses?
- How Do I Update my Payment Method?
- How Do I Grant Access to Messaging Support?
- What Does this Error Message Mean?
- What Happens When my Message Balance Reaches Zero?
- Why don’t I see any phone numbers when I try to send a message?
- Release Notes
- February 2025 - Version 3.47
- October 2024 - Version 3.46
- July 2024 - Version 3.44.3
- June 2024 - Version 3.44.1
- May 2024 - Version 3.44
- April 2024 - Version 3.43.21
- February 2024
- January 2024
- 2023
- 2022
- 2021
- 2020
- Blackthorn Compliance
- Installation Guide
- Extend Blackthorn Compliance to Other Objects
- Auditing
- FATQ's: Frequently Asked Technical Questions
- Detection Patterns
- Supported File Types - SecureAttachment
- API Limits - Secure Attachment
- Customize Blackthorn Compliance with Apex
- Change AppExchange Payment Method
- Extension Packages
- Install / Setup SecureAttachment
- Debugging and Errors
- Compliance Release Notes
- Compliance - January 2025
- Compliance - February 2024
- Compliance - July 2023
- Compliance - April 2023
- Compliance - December 2022
- Compliance - October 2022
- Compliance - July 2022
- Compliance - June 2022
- Compliance - March 2022
- Compliance - February 2022
- Compliance - December 2021
- Compliance - November 2021
- Compliance - Release 3.71
- Compliance - Release 3.6
- Compliance - Release 3.2
- Compliance - Release 3.0
- Blackthorn Support
- 27 Aug 2024
- 2 Minutes to read
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About Fees
- Updated on 27 Aug 2024
- 2 Minutes to read
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If Type = “Payment Processing”...
You are responsible for properly configuring your payment processing fee. Do not enter the exact rate charged by your payment gateway to cover the full cost of credit card fees. Verify your calculation with your payment gateway provider first. Please review this guide to help determine the rate to pass on to your customers.
If Type = "Tax"...
You are responsible for ensuring that your tax configuration complies with your local laws and regulations. Certain regions require tax-inclusive pricing.
The Fee feature for Event checkout and Invoices allows Event Organizers to collect the credit card processing Fee separately from the total amount due and apply required taxes. The Fee will be dynamically applied based on the Payment Method selected.
Benefits
- Cost recovery: Event organizers can cover transaction costs by collecting the Fee separately, ensuring profitability while offering credit card payments.
- Dynamic application: The Fee is dynamically applied when the Attendee selects a credit card as their Payment Method. It is dynamically removed when the Attendee selects an alternate Payment Method.
- Pricing flexibility: It enables competitive base prices while adding the Fee separately, attracting Attendees and covering credit card expenses.
- Streamlined management: Separation simplifies accounting, providing a clear breakdown of revenue and fees for better financial tracking and analysis.
- Customer relationships: Transparent fee disclosure builds trust while fostering satisfaction, loyalty, and stronger customer relationships.
- Compliance and adaptability: It ensures compliance with regulations and allows our clients to adapt to market changes in fees or regulations.
Limitations
This following only applies when a credit card is the selected Payment Method.
- Not yet supported for PayLater and Virtual Terminal.
- The minimum Fee value is 0.01%.
- The Fee, if designated, applies to ALL Event Items.
- The Fee, if designated, is mandatory. There is no option for the customer to opt out.
Permission Sets
Only users with the Blackthorn | Payments (Admin) permission set can Read, Create and Edit Fee records. The following permission sets have Read Only access:
- Blackthorn | Payments (User)
- Blackthorn | Payments (Manager)
- Blackthorn | Payments (Community/Platform User)
- Blackthorn | Payments (Site Guest User)
- Blackthorn | Payments (Stripe Billing)
The Payment Processing Fee field on the Event record is editable with any Blackthorn | Events permission set except for the Read-only permission sets.
Current Blackthorn users must manually add the Payment Processing Fee field to the Event record's page layout.
Add the Payment Processing Fee to the Event Builder
The Payment Processing Fee field can be added to the Event Builder. Complete the steps below to add the Payment Processing Fee field to the Event Details section.
- Open the Event Builder.
- Select an existing Event or create a new one.
- Scroll down to the Event Details section.
- Click click here.
- Click Edit.
- Drag and drop the Payment Processing Fee field to the “In the Field Set” box.
- Click Save.
- Go back to the Event Builder and refresh the page.
You can now select an existing Payment Processing Fee or create a new one.