Event Groups
  • 18 Dec 2024
  • 6 Minutes to read
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Event Groups

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Article summary

Change with Event Settings

Event Settings applied at the Event Group level will override all Event Settings applied at the individual Event level. Previously, Event Settings applied at the Event level overrode Event Settings applied to an Event Group.



Events that are similar can be shown on the same list by assigning them to an Event Group. For example, if you want to group webinars together, you can create a new Event Group record named Webinars in Salesforce and it will group your webinars together. Keep reading to find out more!

Event Group Cap

The Events app supports a maximum of 1000 Event Groups with 250 Events per Event Group. The limit of Events per Event Group has been temporarily lowered to optimize performance while caching infrastructure is improved.

You can reduce the size of your Event Groups by splitting your Event Groups, unpublishing past Events, or removing Events from an Event Group.

Look and Feel

With Event Groups, there are currently four different UIs that are supported. Check them out below to see which you like the most!

Here is an example of the Event Group List view.
List UI

Here is an example of the Event Group Calendar view.
Calendar UI

Here is an example of the Event Group Aspen view.
Aspen UI

Here is an example of the Event Group Maple view.
Maple UI

Thumbnail Images

If an Event’s image distorts when the UI Experience is set to “Dynamic,” add a thumbnail image to the Event’s Thumbnail and Mobile Image URL ((conference360__Thumbnail_and_Mobile_Image_URL__c) field. The recommended aspect ratio is 2:1.

The logic for the Thumbnail and Mobile Image URL field works as follows:

  • If there's a value in the Event’s Thumbnail and Mobile Image URL field and a value in the Event’s Image URL field, then when an Attendee views an Event Group, they will see the image in the Thumbnail and Mobile Image URL field instead of the Event Image URL.
  • If the Thumbnail and Mobile Image URL field is blank, but the Image URL field has a value, Attendees will see the Image URL when viewing the Event Group.
  • If both fields are blank, the Attendee will see a blank image.

Users can also show secondary thumbnail/banner images for Events with the correct aspect ratio in an Event Group on a mobile device by using the Event’s Thumbnail and Mobile Image URL field. This is especially helpful for Events using the Dynamic UI since the Dynamic UI uses a different image ratio for Banners, which results in cropped thumbnails on the Event Group webpages. 

Available Banner and Thumbnail Fields 

  • Banner: Event’s Image URL (Image_URL__c) and Image Name (Image_Name__c) 
  • Thumbnail: Event's Thumbnail and Mobile Image URL (Thumbnail_and_Mobile_Image_URL__c) and Thumbnail Image Name (Thumbnail_Image_Name__c)

Create an Event Group

  1. Navigate to the Event Group tab and click New to create a new Event Group.
  2. Fill in the Event Group Name.
  3. Enable the Default checkbox if you want this Event Group to be added to all Events by default.
  4. Primary Color (#) - This is a hex value and will control the colors that are displayed on the Event Group.
  5. Logo URL - We support SVG files for uploading an image for Event Groups. This will ensure any resolution image used will display properly on the Event Group. This image will be displayed in the top-left corner of the Event Group. Please see our documentation on Images for more information.
  6. Event GroupSettings - If you want to hide full capacity Events related to the Event Group, set the Settings picklist field to "Hide Full Events Without Waitlisting".
  7. Use the UI Experience picklist to determine which user interface (UI)you want an end user to see.
    • Calendar - will display a calendar view with Events marked by date.
    • List - will display a list view with Events sorted by date.
    • Aspen - will display a grid view with Events that can be filtered by keywords.
    • Maple - will display a list view with Events that can be filtered by keywords.

New Event Group

  1. Navigate to an Event and define the Event Group.
    Create Event Group 2

  2. Click the Event Group URL and you will see all your grouped Events!
    Create Event Group 3

Featured Events

If you would like a featured event at the top of the page, navigate to one of your Events in the Event Group and check the Featured Event field.
Featured Events 1

Notice the "Free Event" is our Featured Event for this Event Group!
Featured Events 2

Name, Description, and Image

The following Event Group fields will be pulled from the individual Event record.

  • The Event Group Name will be pulled from the Event Name field.
  • The Event GroupDescription will be pulled from the EventDescription field.
  • The Image will be pulled from the EventImage URL field.

Name Description Image

Event Sorting

By default, we provide different types of Event sorting within your Event Group.

Date Range

This allows an Attendee to see upcoming Events, all Events, or Events within a selected range of dates.
Date Range

Category

On the Event Group URL page, select an option from the Category drop-down field.

This allows an Attendee to filter between categories, such as "Virtual Events", "Conference", "Class/Workshops" and more! If your Events do not have a Category assigned, the picklist will not be available.

Category

Filtered Event Sorting

The field Filter Fields is located on the Event Group record. When this field is defined, certain filters can be hidden or displayed.

There are 4 options in the Filter Fields picklist.

"Category"
When chosen, this will display the different categories that are assigned to your Events.

NOTE: If all Events in an Event Group are assigned to the same Category, this field will not appear on the Event page.

"Keywords"
When chosen, this will display the different Event Keywords that are assigned to your Events.

"No Filters"
Since the Filter Fields field is a required value, pick this option if you don't want any Categories or Keywords to appear. This will also hide the Filter Fields picklist from the Event page.

"Distance"
When customers are viewing the Event Group by Distance, they will be prompted (if the request for access is enabled) to turn on their location services. Events will be sorted by closest to furthest, and Events within a Mileage Distance Group will be sorted by newest to oldest.

Filtered Event Sorting

Zip Code Search

To search for Events by zip code, enter the zip code into the main search bar. The results are based on the Venue information (Venue Postal Code field) for the Events within the Event Group.

Keyword Filters and Logic

Use the Combine Keyword Filters with AND Logic field on the Event Group to designate whether keyword filters work together with AND logic or with OR logic in an Event Group.

  • Field Label: Combine Keyword Filters with AND Logic
    • API Name: conference360__Keyword_Filter_AND_Logic__c
    • Data Type: checkbox
    • Default: “False” or unchecked
    • Description: This field overrides the default OR logic when multiple keywords are used to filter an Event Group. When using AND logic, selecting additional keywords generally decreases the number of visible Events. When using OR logic, selecting additional keywords generally increases the number of visible Events.
Note for customers using the Aspen, List, and Calendar user interfaces (UIs).

The addition of the Combine Keyword Filters with AND Logic field has changed the default logic for customers using the Aspen, List, and Calendar UIs. The new default behavior combines keyword filters with “OR” logic.

If you prefer to maintain the existing “AND” logic, Event Groups with affected UIs must be updated so that Combine Keyword Filters with AND Logic = "True".

Attendees will experience one of the following scenarios depending on whether the keyword filters work together with AND logic or with OR logic in an Event Group.

  • When an Attendee views an Event Group that has Combine Keyword Filters with AND Logic = “True” (checked), then they will see the number of visible Events decrease (or remain the same) after each additional keyword is selected.
  • When an Attendee views an Event Group that has Combine Keyword Filters with AND Logic = “False” (unchecked), then they will see the number of visible Events increase (or remain the same) after each additional keyword is selected.

What's Next