Configure for Email-to-Case
  • 13 Jul 2022
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Configure for Email-to-Case

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  1. Install the Email-to-Case Extension Package:

  2. Once installation is complete, Turn on Detection for EmailMessage.

  3. You should receive the following notification:
    detection turned on

  4. Congratulations! You have successfully configured Email Messages for Blackthorn Compliance.

You still need to install Compliance from the Blackthorn Candy Shop, but we will upgrade your existing package to include Email-to-Case support.