Install SecureAttachment

Follow the steps below to install the SecureAttachment package:

  1. Navigate to the AppExchange from your Salesforce org or go directly to Blackthorn's Candy Shop listing for Compliance.
  2. Click Get It Now on the AppExchange listing.
  3. Log into the AppExchange with your Production Salesforce credentials.
  4. Select the environment where you’d like to install SecureAttachment.

If you are already logged into the Salesforce instance where you will be installing, you’ll be redirected to a confirmation page for the installation. Otherwise, if you are installing to a different instance of Salesforce, you will be brought to a login screen where you can enter the credentials for that environment.

  1. Select the default profile, "Install for Admins Only" and click Install.

You will be prompted to Approve Third-Party Access for two URLs. These URLs are the endpoints needed for the OCR API to work. Make sure “Yes, grant access to these third-party web sites” is selected and press Continue.

SecureAttachment will now be installed in your Salesforce org.

  • In most cases, this page will automatically refresh, noting that the package was either successfully installed or it failed installation.
  • For orgs that have complex logic/code already applied, it may take longer to complete the installation process. In this case, an email will be sent to confirm the success or failure of the installation to the email address associated with the user who performed the installation.

Check out “Installation Troubleshooting” for common installation issues.

After installation, you can see the SecureAttachment package on the list of Salesforce Installed Packages in the Setup.

When Blackthorn Compliance installation is complete, you are ready to Configure SecureAttachment.


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