Blackthorn Logs

This object captures errors and performance issues related to Blackthorn | Payments so that you can trace, report, and troubleshoot.

Records are automatically created and related to the records that threw an error.

Navigate to the Blackthorn Logs tab.Navigate to the Blackthorn Logs tab.

Navigate to the Blackthorn Logs tab.

Blackthorn | Payments Log Record Cleanup

Blackthorn Logs older than 30 days are deleted by the Blackthorn | Payments Log Record Cleanup scheduled batch job.

All processed Webhooks are also retained for 30 days but this can be customized by changing the 'Blackthorn | Payments Triggers - Retain Webhook Records' for (Days) custom setting field. 'The Blackthorn | Payments Webhook Record Cleanup' schedule job runs these deletes.

We don't start the scheduled jobs from the install handler. You need to schedule them to run from our Payments Settings tab.


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