Contents x
- Blackthorn Candy Shop
- Blackthorn Events
- Welcome to Blackthorn Events!
- Events Quick Start Guide
- Install Events
- Payment Gateway Setup
- Payment Gateway Setup Overview
- Connect to Stripe
- Connect to Authorize.net
- Connect to Spreedly
- Connect to Transact (CashNet)
- Connect to TouchNet
- Add-Ons
- Entity Relationship Diagrams
- Blackthorn | Events Admin Tab
- Event Builder
- Event Wizard
- Events: Objects
- Attendee
- Budget and Expense
- Custom Content
- Discount Codes
- Event Content
- Event Groups
- Event Items
- Event Keywords
- Event Registration Submission Process
- Event Settings
- Events
- FAQs
- Fees
- Forms
- Hotel Room Block Management
- Recurring Events
- Reserved Seats and Tables
- Sessions
- Speakers
- Sponsors
- Staff
- Static Translations
- Tracks
- Events: Features
- ADA & WCAG Accessibility
- Advanced Visibility
- Attendee Builder
- Attendee Registration Component
- AttendeeLink
- Authentication via iframe
- Campaign and Event Sync
- Transact (CashNet)
- Clone
- Customized Blackthorn Events Domain
- Data Persistence
- Enable Cookies
- Event Configuration
- Event Email Communication
- Events Summary Home Page
- Experience Cloud (Communities)
- Event Tracking
- Express Registration
- Fees
- Google Analytics
- Iframes
- Images
- Marketing Communication
- Matching and Duplication
- Permissions - Restricting Event Visibility
- Permission Sets
- Pre-checkout and Checkout Details
- reCAPTCHA
- Reports
- Restrict Capacity
- Salesforce Products
- Scheduled Jobs
- Sharing via Social Media
- Smart Scheduler
- Stripe Checkout
- TouchNet
- User Interfaces
- Webinar Integrations
- Checkout Process
- Mobile Check-in App
- Events: Troubleshooting
- Events: Release Notes & Webinar Recordings
- January 2025 - Version 4.44
- December 2024 - Version 4.42
- November 2024 - Version 4.40
- October 2024 - Version 4.36
- September 2024 - Version 4.34
- August 2024 - Version 4.31
- July 2024 - Version 4.29
- June 2024 - Version 4.27
- May 2024 - Version 4.24
- Caching 2.0 and Capacity Management - Version 4.23
- April 2024 - Version 4.22
- March 2024 - Version 4.20
- February 2024 - Version 4.19
- January 2024 - Version 4.17
- 2023
- December 2023 - Version 4.14
- November 2023 - Version 4.11
- October 2023 - Version 4.9
- September 2023 - Version 4.5
- August 2023 - Version 4.0
- July 2023 - Version 3.103.2
- June 2023 - Version 3.102
- May 2023 - Version 3.99
- April 2023 - Version 3.97
- March 2023 - Version 3.95
- February 2023 - Version 3.90.2
- January 2023 - Version 3.88
- 2022
- 2021
- December 2021 - Version 3.48
- November 2021 - Version 3.42
- October 2021 - Version 3.39
- September 2021 - Version 3.34
- August 2021 - Version 3.32
- July 2021 - Version 3.30
- June 2021 - Version 3.27
- May 2021 - Version 3.24
- April 2021 - Version 3.22
- March 2021 - Version 3.19
- February 2021 - Version 3.18
- January 2021 - Version 3.11
- Blackthorn Payments
- Welcome to Blackthorn Payments
- Payments Quick Start Guide
- Overview
- Install Payments
- Provide Users Access
- Payment Gateway Setup
- Instructions
- Connect to Stripe
- Connect to Authorize.net
- Connect to Spreedly
- PayLink
- Virtual Terminal
- DocumentLink
- Move Historical Data to Blackthorn
- FSL Extension Package (Optional)
- Go Live in Production
- Use Cases
- Payments: Objects
- Payments: Features
- Authorize.net
- Blackthorn | Payments Admin
- Communities & Billing Portal
- Custom Metadata Types
- Custom Settings
- Dashboard
- Default Payment Method
- DocumentLink
- Email Receipts
- Field Service Lightning Payments
- Flow Screen Charge Component
- FSL Mobile Actions (without our iOS/Android app)
- High Volume Batch Processing
- Historical Sync
- Level 3 Processing
- Matching and Duplication
- Multi-Currency
- PayLink
- Permission Sets
- Plaid
- Process Scheduled Transactions and Reattempt Logic
- Recurring Charges and Subscription Options
- Reports
- Salesforce Shield / Platform Encryption with all Blackthorn apps
- SCA and MOTO
- Scheduled Batch Jobs
- Spreedly
- Stripe
- Stripe Billing
- Stripe Checkout
- Stripe Metadata
- Stripe Radar Integration
- Test Data
- Virtual Terminal
- Webhooks
- Mobile Payments App
- Payments: Troubleshooting and FAQ
- Payments: Release Notes & Webinar Recordings
- January 2025 - Version 6.28
- December 2024 - Version 6.27
- November 2024 - Version 6.26
- October 2024 - Version 6.25
- September 2024 - Version 6.23
- August 2024 - Version 6.22
- July 2024 - Version 6.20
- June 2024 - Version 6.19
- May 2024 - Version 6.18
- April 2024 - Version 6.17
- March 2024 - Version 6.16
- February 2024 - Version 6.13
- January 2024 - Version 6.11
- 2023
- December 2023 - Version 6.8
- November 2023 - Version 6.6
- October 2023 - Version 6.4.1
- September 2023 - Version 6.3
- August 2023 - Version 6.0.1
- July 2023 - Version 5.108.2
- June 2023 - Version 5.106
- May 2023 - Version 5.103
- April 2023 - Version 5.99.1
- March 2023 - Version 5.95
- February 2023 - Version 5.93
- January 2023 - Version 5.91
- 2022
- 2021
- December 2021 - Version 5.46
- November 2021 - Version 5.41
- October 2021 - Version 5.34
- September 2021 - Version 5.33
- August 2021 - Version 5.31
- July 2021 - Version 5.29
- June 2021 - Version 5.24
- May 2021 - Version 5.22
- April 2021 - Version 5.20
- March 2021 - Version 5.17
- February 2021 - Version 5.15
- January 2021 - Version 5.14
- Blackthorn Messaging
- Welcome to Blackthorn Messaging!
- Configure Bulk Messaging
- Installation
- Create a Template
- Account Setup
- Individual Messaging
- Conversation Maintenance
- Phone Number Lookups
- Campaigns
- Automation
- Additional Features
- A2P Form in Admin Page
- After Hours Response
- Auto Recharge your Message Balance
- Click to Call with CTI
- Configure Default and Excluded Phone Fields by Object
- Filter your Inbox Using Conversation List Views
- HELP and STOP Message Compliance
- How Do I Increase our Message Balance?
- Improved File Management for MMS Attachments
- Link Tracking
- Manage Opt-outs
- Number of Conversations in the Messenger
- Number of Conversations to Load in Inbox
- Prohibit Sending Attachments (Custom Permission)
- Schedule Jobs for Admin
- Schedule SMS Messages
- Set a Default from Number
- Short Codes
- Smart Scheduler
- Sticky Sidebar in the Inbox
- Track Phone Number Opt-ins
- Smart Scheduler
- Setup
- Getting Started
- Self-Service Tasks
- FAQ
- General FAQ
- Attachments FAQ
- Do You Have a List of Published IP Addresses?
- How Do I Update my Payment Method?
- How Do I Grant Access to Messaging Support?
- What Does this Error Message Mean?
- What Happens When my Message Balance Reaches Zero?
- Why don’t I see any phone numbers when I try to send a message?
- Release Notes
- February 2025 - Version 3.47
- October 2024 - Version 3.46
- July 2024 - Version 3.44.3
- June 2024 - Version 3.44.1
- May 2024 - Version 3.44
- April 2024 - Version 3.43.21
- February 2024
- January 2024
- 2023
- 2022
- 2021
- 2020
- Blackthorn Compliance
- Installation Guide
- Extend Blackthorn Compliance to Other Objects
- Auditing
- FATQ's: Frequently Asked Technical Questions
- Detection Patterns
- Supported File Types - SecureAttachment
- API Limits - Secure Attachment
- Customize Blackthorn Compliance with Apex
- Change AppExchange Payment Method
- Extension Packages
- Install / Setup SecureAttachment
- Debugging and Errors
- Compliance Release Notes
- Compliance - January 2025
- Compliance - February 2024
- Compliance - July 2023
- Compliance - April 2023
- Compliance - December 2022
- Compliance - October 2022
- Compliance - July 2022
- Compliance - June 2022
- Compliance - March 2022
- Compliance - February 2022
- Compliance - December 2021
- Compliance - November 2021
- Compliance - Release 3.71
- Compliance - Release 3.6
- Compliance - Release 3.2
- Compliance - Release 3.0
- Blackthorn Support
February 2021 - Version 3.18
- 13 Jul 2022
- 3 Minutes to read
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Contents
February 2021 - Version 3.18
- Updated on 13 Jul 2022
- 3 Minutes to read
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A few items to mention: Please Read
- Install the upgrade into a sandbox and test before upgrading production.
- If you are skipping past prior releases the current version, be sure to read prior release notes as sometimes there are upgrades steps that need to be performed. They can be found on the left-hand side, under "Release Notes and Webinar Recordings."
- Read the below Feature, Enhancement, and Bug sections before upgrading.
Upgrade Notice
Starting with the June 2021 release, we will require all customers to be no more than 3 versions behind the latest version. We'll start reaching out to customers in April that are more than 3 versions behind.
If you have any questions about the release note, please don't hesitate to reach out to Blackthorn Support.
Features
- Zoom App Approval!
Blackthorn is officially approved on the Zoom Marketplace. Zoom can now be properly used as a part of our Integration with Zoom. - We've added an EU server!
Due to privacy differences between countries, we've added a new server in the EU. If we detect that the request is being made from within the EU, the data will be processed by our European Heroku instance. This will be enabled for all attendees by default.
Enhancements
Front End Enhancements
- You can now hide events that have reached capacity from the Event Group page. Read here to find out more.
- Waitlisting UI has been improved. It will now be more clear for attendees if Event Items are waitlisted, and will display the remaining available waitlist capacity.
Back End Enhancements
- Waitlisting now has the option to be automated. Check out our documentation to learn more!
Bug Fixes
Front End Bug Fixes
- Fixed: A bug that caused text to stretch when using the
Knockout Junior
font. - Fixed: When opening an AttendeeLink, the
Contact Support
button will now work when the EventUI Experience
=Ash (Simple) UI
. - Fixed: A bug that prevented attendees from joining a video stream linked to a session when using the
Webinar/Meeting URL
instead ofStreaming Service URL
. - Fixed: A bug that prevented users from entering in capitalization or a TLD of more than 3 characters when using the
Ash (Simple) UI
. - Fixed: A bug in Data Dictionary that caused certain words to translate into a different language.
- Fixed: A bug that prevented Data Dictionary from translating words from the
Indonesian
language. - Fixed: A bug that cause a
2006 Error
when using Data Dictionary to translate words from theChinese (Taiwan)
language. - Fixed: The
Language Selector
from Data Dictionary will now be disabled in the Event Group listing when it is disabled in Event Settings. - Fixed: Event groups showing events as
Sale Ended
instead ofFree
orSold Out
. - Fixed: Forms freezing the page when too many conditional values are entered.
- Fixed: When 75+ events were added to an event group, a "Load More" message would appear. Now, events will load properly, and more will load as the attendee scrolls through the page.
- Fixed: Adding many Custom Questions and picklist values would cause the page to freeze when using the Ash (Simple) UI.
- Fixed: If
Capacity Threshold Enabled
was turned on, theCapacity Threshold Limit
would not work properly and would display the total number of tickets available for sale.
Back End Bug Fixes
- Fixed: A bug that prevented the
Sales End Time
field to be used in the Deep Clone Field set. - Fixed: Conditional questions will now also be cloned when cloning Forms.
- Fixed: Timezones will now be updated on the Event record when using the
Update Picklists
button through the Blackthorn Events Admin tab. - Fixed: Dragging/dropping on
Form Preview
was throwing an error causing the form not to adjust properly. - Fixed: The Email Template Builder HTML will now respect rich text values when sending an email.
- Fixed: A component error will no longer be thrown when a Custom Question answer contains a single quote when using the Attendee Registration Lightning Component.
- Fixed: There will no longer be an
Attempt to de-reference a null object
error when registering aGuest
ticket type when using the Attendee Registration Lightning Component. - Fixed: The
Send Email
button will now function properly when sending to more than 100 attendees when using the Email Template Builder.
New Fields/Layouts
We recommend manually adding these fields to their respective object page layout.
- Added a new multi-select field on Event Group labeled
Settings
. - Added a new field on Event Settings labeled
Waitlisting: Automate
.