Add User Licenses and Phone Numbers
  • 16 Nov 2023
  • 1 Minute to read
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Add User Licenses and Phone Numbers

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Article Summary

Existing users with the Blackthorn Messaging Admin permission set can add additional user licenses and phone numbers via the Messaging Admin tab.

  1. Go to the Messaging Admin page.
  2. In the Current Plan section, click the Manage Subscription button.
  3. Complete the following steps in the pop-up window.
    • To add more user licenses, click the + sign in the User Licenses(s) column.
    • To add more phone numbers, click the + sign in the Phone Number(s) column.
    • The - sign will be disabled to prevent reducing number of user licenses and phone numbers from going below the previous amount.
  4. The pricing details for the new licenses/phone numbers will be visible in the Additional Subscription column.
  5. The revised balance, that will be effective on the next billing date, is shown in the New Subscription column.
  6. In this example, the user already has a default payment method set up.
  7. Click Checkout and complete the checkout process.

Add a New Payment Method

Complete the steps below if you need to enter a new payment method to complete the checkout process.

  1. After adding additional licenses or phone numbers, click Checkout.
  2. In the pop-up window, complete the following steps.
  3. Click in the Choose a Payment Method field.
  4. Click Add a new card to add a new payment method.
  5. In the Add Payment Method window, enter a Payment Method and related address.
  6. Review the policy and terms agreement and click the checkbox.
  7. Click Confirm.