Offline Mode
Please be aware of the following.
When using offline mode, the external ID feature does not work.
Creating large amounts of concurrent data in offline mode can lead to data errors.
Access the Mobile Check-in app's Offline Mode setting from the new Settings page.
ON
If the Offline Mode setting is set to “ON”, the check-in and check-out requests are stored in a queue until the Offline Mode setting is changed to “OFF,” when all queued requests are processed.
A yellow indicator on the Attendee listing means that an Attendee was either checked in or out while the Mobile Check-In app was offline. The indicator will turn green once the device is back online and is manually synced.
Attendees can also be added to an Event in offline mode, but they will not be synced to Salesforce until the device is online.
A yellow status bar at the top of the app indicates when offline mode is active.
If the app is in offline mode, the Turn Off Offline Mode button will appear when internet connectivity is restored.
Attendees who are checked in/checked out when the device is offline will be saved to the device until the device goes back online. At that point, the saved changes are synced with Salesforce.
If a user tries to sync a change while the device is offline, they will have the option to remain offline or click the Turn Off Offline Mode button.
OFF
If the Offline Mode setting is set to “OFF”, the check-in/check-out requests process immediately, and each Attendee’s Attendance Status is changed to "Attended". Additional requests are added to the queue until no new requests have come in for one minute when the processing starts again.
The default setting for this feature is “OFF”.
Print Badge Popup
A new global setting has been added to the Mobile Check-In app. The new setting controls the behavior of the Badge Printing pop-up after a QR code is scanned and is disabled by default.
To enable the setting, complete the steps below.
Go to Settings.
Select “QR-Scan Badge Print Popup”.
Choose “Enable”.
