Products

Enter information about the sales start/end dates.

• Sales Start Date
• Sales End Date
• Sales Start Time
• Sales End Time

• Enter the Quantity Available. If the field is left blank, the Quantity Available will say “999,999”.
• The Quantity Remaining field updates automatically based on the equation, Quantity Available - Registered Quantity = Quantity Remaining.
• If waitlisting is enabled, enter an amount in the Waitlist Capacity field, if using. For more information about waitlisting, click here.
• Enter a value in the Default Quantity Selection field to define the default quantity of Tickets, Guest Tickets, or Products that will be automatically added to the cart when an Attendee reaches the ticket selection step. If the number of remaining tickets is greater than 0 but less than the Default Quantity Selection, all remaining tickets will be added to the cart. 
  • NOTE: When an Attendee purchases Tickets, Guest Tickets, or Products from their AttendeeLink, the default quantity will not be added to the cart. (The original behavior is unchanged.)
• The Waitlisted field will provide a summary of the Attendees who are waitlisted for the Event Item.

Select “Hide”, “Optional”, or “Required” for each of the fields below.

• Company
• Country
• Email
• Full Name
• Phone
• Title
• Address
• Dietary Preference
• Salutation
• Account Postal Code

• Check Hidden if you would like to hide the Event Item from the Event checkout process.
• To set a minimum or a maximum number of Event Items allowed per order, enter the amounts in the Maximum Quantity and/or Minimum Quantity fields. More information is available here.
• Select a previously created Form or create a new one. Click here for more information about creating Forms and Form Elements.
• If you want the Donations and Products sections to be on their own pages, set the Event Settings field Display Donations & Products separately to “Yes” (checked). To continue using the current functionality, leave Display Donations & Products separately set to “No” (unchecked). 
  • Note: If a Form is related to a Donation or Product record, the Form will be displayed on the page with the Donation or Product.

The Data Dictionary can help Event Organizers inform potential Attendees of the number of available Tickets, Session spots, and Products using the following Keys.

• Key = “LBL_COUNT_TICKETS_REMAINING”
• Key = “LBL_COUNT_ITEMS_REMAINING”
• Key = “LBL_COUNT_SPOTS_REMAINING”   
• Key = “MSG_QUANTITY_TICKET_WAITLISTED”

IMPORTANT NOTE: These Keys do not work for Donations.

1. In the App Launcher, enter and click "Data Dictionary Group".
2. Click New. 
3. Enter a Data Dictionary Group Name.
4.  Click Save.

To show the amount of available Tickets, Sessions, or Products, you must include "{count}" in theValue field.

1. Click New next to the Data Dictionary Entry. In a Data Dictionary Group, each Data Dictionary Entry can only support one language. 
2. In this example, we’ll set Language / Locale to “English.” 
3. For Event Items with Typeset to “Main event ticket” or “Guest,” 
   1. Set Key = “LBL_COUNT_TICKETS_REMAINING”
   2. Set Value = “{count} Tickets Left in Event”
4. Click Add Row.
5. For Event Items withTypeset to “Other” (Products), 
   1. Set Key = “LBL_COUNT_ITEMS_REMAINING”
   2. Set Value = “{count} Products. Left in Event"
6. Click Add Row.
7. For Sessions, 
   1. Set Key = “LBL_COUNT_SPOTS_REMAINING”
   2. Set Value = “{count} Tickets Left in Session”
8. Click Add Row.
9. For waitlisted Tickets (Event Items with `Type` set to “Main event ticket” or “Guest”), 
   1. Set Key = “MSG_QUANTITY_TICKET_WAITLISTED”
   2. Set Value = “[count] Waitlist Spots Left”
10. Click Save. 
11. Click Back to return to the Data Dictionary Group record.

 Click here for the full Events Data Dictionary list.