• 12 Jun 2024
  • 5 Minutes to read
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Article summary

Important Limitation

Discount Codes are not supported for Sessions.

Add Sessions to an Event for breakouts, presentations, discussions, or other activities.

Configure Sessions

Limitation: Sessions cannot be made mandatory out of the box. If you want to make Sessions mandatory, please see these steps for creating a flow.

Session Page Layout Update

The following sections and fields are now on the out-of-the-box Session object page layout.

  • Details Section
    • Post Session Questions
  • Webinar Information Section (new)
    • Webinar/Meeting Account
    • Webinar/Meeting ID
    • Webinar/Meeting Password
    • Webinar/Meeting URL
  1. From the Event record, navigate to the Sessions Related List and click New.
    Configure Sessions 1

  2. Enter the Session Name.

Session Name vs Display Name

The Display Name field on Sessions overrides the Session Name field on the front end.

  1. Add Session details such as,

    • Description
    • Image URL
    • Alternative Text for Visual Impairment - This field is required if the Image URL has a value.
    • Location
    • Start Date
    • Start Time
    • End Date
    • End Time
  2. To limit the number of people that can register and attend a Session, enter an amount in the Quantity Available

The Quantity Remaining is a formula field that will automatically update.

Formula: Quantity Remaining = Quantity Available - Registered

Session Status Functionality
  • If a Session’s Status is set to “Active”, the Session will be displayed on the Event’s landing page.
  • If a Session’s Status is set to anything other than “Active” or is left blank, the Session will not be displayed on the Event’s landing page.

Sorting Sessions

Turn On Sorting Sessions By Date
By default, Sessions are sorted alphabetically. If you would like your Attendees to be able to sort by date, please contact Blackthorn Support to have the Feature Flag turned on.
The default sort order for Sessions is alphabetical. Sessions can also be sorted by Start Date and Start Time in ascending order. The list below describes how the Session’s sorting rule works in various scenarios.

  • If there are multiple Sessions on a single day and each Session has a different Start Time, then the Sessions will be listed from the earliest Start Time to the last.
  • If there are multiple Sessions with the same Start Time, BUT each Session has a different Start Date, then the Session with the earliest Start Date will be listed first.
  • If multiple Sessions have the same Start Date and Start Time, the Sessions will be sorted alphabetically by Session Name.
  • If there are multiple Sessions without a Start Date, the Sessions will be sorted alphabetically by Session Name.

Sold Out

When Waitlist Enabled is not checked and Quantity Remaining = "0", the Session will be sold out.


When Waitlist Enabled is enabled and Quantity Remaining = "0", additional Session registrants will have a "Waitlisted - Pending" status and be added to the waitlist.
Configure Sessions 2

Hide on Event Page

The Hide On Event Page checkbox allows users to hide the Session from the Event's Session tab. As a result the Session will be invisible to the public.

To prevent that from occuring, the following needs to occur:

  • The Session belongs to a specific track that is associated with an AttendeeLink invitation.
  • The Session is pre-registered to an Attendee in the AttendeeLink invitation.
    Configure Sessions 3
  1. Once saved, view your newly created Session on the Event page.
Are you missiong the Session Tab on the Event Page?

Perform a hard refresh and then try again.

Configure Sessions 4


To show the Sessions on the Event, navigate to the Event Settings record and update the Sessions field to "Always". Make sure that the Session's Hide On Event Page field is unchecked.


If you only want Attendees to see Sessions on their AttendeeLink and not on the Event registration page, complete the following steps.

  • Relate a Session to an Event Item, creating an Event Item Session.
  • Update the Event Settings’ Tab Visibility setting for Sessions to “Post Registration.”

The Event Item Sessions will now appear in an Attendee’s AttendeeLink.

Add Session to Calendar

Complete the following steps to add a specific Session to a calendar from the Event's webpage.

  1. Go to the Event’s webpage.
  2. Click the Sessions tab.
  3. Click a Session Name.
  4. Click Add to Calendar.
  5. Select the calendar type.


Associate a Session with an Event Item Session

After creating a new Session, you need to create and associate the new Session with the Event Item Session.

  1. On the newly created Session’s record, locate the Event Item Session's Related List.
  2. Click New.
  3. Select an Event Item in the Event Item field.
  4. Click Save.

New Event Item Session.png

On the Event record, click Update. The Session will now appear on the Event's registration page.

Relate a Session and an Event Item to an Event Item Session

An Event’s Session and Event Item must be related to an Event Item Session record so the Event Item Session can be included in the AttendeeLink and checkout process.

Once you have created Sessions for your Event, complete the following steps.

  1. Open the relevant Session record and locate the Event Item Session’s Related List.
  2. Click New.
  3. In the Event Item field, select the Event Item you want to attach the Session to.
  4. Click Save.

You can also perform the process from an Event Item record.

  1. Go to the Event Item Session's Related List.
  2. Click New.
  3. In the Session field, select the Session you want to attach the Event Item to.
  4. Click Save.

After selecting an Event Item and entering their information during checkout, Attendees will see a Review Sessions button. They can then select an Event Item Session before completing the registration process.

If you would like to bring a few featured Sessions to the top of the page, the featured Session feature is just what you need!

Set Up (For Admins)

  1. Open the Object Manager.
  2. Navigate to the Session object.
  3. Click Page Layouts and Session Layout.
  4. Add the Feature Session checkbox field to the page layout.
    NOTE: If end-users need access to this and they aren't associated to a managed Blackthorn Events permission set, please add this field to their profile/custom permission set.

Test (For Event Managers)

If you would like to feature Sessions at the top of the Session tab in a carousel format, check the Feature Session checkbox field.

  • If you add multiple featured Sessions, they will scroll through the featured session box every 10 seconds.
  • Example: There are 3 featured Sessions added to this Event. There are 2 non-featured Sessions. Featured Sessions 1, 2, and 3 will scroll through the top margin.

Featured Sessions

  • Add Attendees to Sessions here.
  • Add Tracks to Sessions here.
  • Add Staff to Sessions here.

What's Next