Product Data Usage
The following IP address is being used for BT Product Data Usage.
- 54.236.121.198
Static IP Addresses
The following table shows which apps support fixed or static IP addresses.
| Application | AWS Region | AWS IPs |
|---|---|---|
| Events webapp** / Connect360 | us-east-1 (Virginia) | 35.175.67.37 |
| 54.83.187.87 | ||
| us-west-2 (London) | 3.9.71.98 | |
| 13.43.139.207 | ||
| ap-southeast-2 (Sydney) | 13.238.52.100 | |
| 3.24.236.249 | ||
| ap-southeast-1 (Singapore) | 54.251.181.141 | |
| 13.228.230.156 | ||
| (Storefront) | us-east-1 (Virginia) | 35.175.67.37 |
| 54.83.187.87 | ||
| DocumentLink | us-east-1 (Virginia) | 35.175.67.37 |
| 54.83.187.87 | ||
| PayLink | us-east-1 (Virginia) | 35.175.67.37 |
| 54.83.187.87 | ||
| Authorization app | us-east-1 (Virginia) | 35.175.67.37 |
| 54.83.187.87 |
** The Events webapp, by default, uses the proxy for Transact (Cashnet) and TouchNet. If you enable IP restrictions for Transact (Cashnet) and TouchNet, you must also update those systems directly.
Add IP Addresses
To add a static IP address, follow the steps below.
- Go to Setup.
- Scroll down to the Users section and click Users.
- Locate the authorized user and click their Profile.
- Scroll down to the Login IP Ranges section.
- Click New.
- Add the start and end IP addresses.
- Click Save.
For customers outside of the U.S., you will need the us-east-1 IPs and the regional IPs. Confirm the region by going to the License > Org Instance field (AUS = Sydney IPs, APAC = Singapore IPs, etc.)
You do not need the staging IPs unless you are using staging.events.blackthorn.io, which is used internally by Blackthorn.
Note: Do not add the IP addresses to Security > Network Access.