Visibility Control
  • 13 Jul 2022
  • 1 Minute to read
  • Dark
    Light

Visibility Control

  • Dark
    Light

Overview

Visibility Control allows you to control the visibility of certain Event Items based on the Attendee or Contact records.

This feature only works when you are inviting Attendees to an Event, using Salesforce Communities, or Authentication via iframe.

Use Cases

  • If you have multiple types of pricing based on an Attendee's membership and you don't want members to see other membership level prices.
  • If you are inviting staff and guests to the same Event and don't want guests to see the staff Ticket and vice versa.
  • Allowing Attendees to register for specific Sessions based on their interests.

And many more!

Setup

There are multi-picklist fields called, Visibility Control on the Event, Event Item, Contact (for Communities), Attendee, and Session objects. Edit the page layout for the object you'd like to control and add the field.
Setup

Multi-picklist Values

We have provided out of the box values for these multi picklist fields, but you can update them with your own values.

How It Works

  1. When creating your Event, Event Items, or Sessions, define the Visibility Control field.
    As you will see below, I have two Event Items: one with membership pricing and another with non-membership pricing.
    How it works 1

  2. When you add your Attendees to the Event, you'll define the Visibility Control field that correlates to the Ticket they should see when you send out the invite.
    For example, I have two {{variable.ObjectAttendee}}s that I will be inviting to an {{variable.ObjectEvent}}. One is a member and the other is not a member.
    How it works 2

  3. When you send out the invites to these Attendees, they will only see their related Tickets based on the matched visibility values.
    For example, Henry Wagner, who is a non member, will only see the non-member Ticket when he registers for the Event.
    How it works 3

Where Joe, being a member, will see only the membership Ticket.
How it works 4