Discount Codes

Offer discounts for the total purchase.

Create discount codes for all events, specific events, or tickets.


Payments App

Discount Codes are a part of the Blackthorn Payments package, the user configuring the Discount Codes will need a license to the Payments application.

Create a Code

  1. Click on the App Launcher, select "Codes", then click "New"
  1. Define the Name, Valid From/Through (optional), Restrict To Account, (optional - portal users only), Quantity Available (optional), Discount Percent or Amount value, and Description (optional) then click Save.

  2. Valid From and/or Valid Through Dates are enforced depending on which are set.

  3. Restrict To Account is enforced if set and requires that only an authenticated Attendee associated to the Account (via their Contact record) can use the Code.

  4. Quantity Made Available is enforced if populated (leave blank for unlimited uses) and the related Quantity Claimed field is updated every time a Code is used on a Sales Document for an Event or Event Item. If a Sales Document Status is set to Void, the Discount Code is released and the Quantity Claimed is updated.


Code Eligibility

Creating a code through this method will enable the code to be valid on ALL events. Once a "Code Eligibility" is added to an event, the code will only be able to be used for that specific event.

Relate an Event or Ticket

  1. Create a Code Eligibility record to relate an event or ticket.


Update the Code Eligibility page layout

If you do not see the Event or Event Item field, please update the page layout and include the Event and Event Item lookup fields.

Enable Discount Code on your Event page

  1. Visit your event page
  2. Update the field "Code Settings" = Optional / Required. If set to "Required", registrant will not be able to proceed with checkout unless they have valid Code.

Code Discount Amount

The amount a ticket Line Item was discounted by using a Discount Code is calculated and stored in the Code Discount Amount field on the ticket Line Item on the Sales Document.

Access-Promo Codes

If no discount is being offered, Codes can instead be used for access to proceed/purchase an item or a promotional code for an item benefit.

Creating Code

  1. On the Code Record, set Type = "Access-Promo".
  2. Additionally on the Event, set the Code Settings to "Required".
    *Please note this will make the access-promo code required at the event level.

Discount code for certain Accounts (Event Portal Only)

Coming soon, please inquire

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