Event Items
  • 13 Jul 2022
  • 3 Minutes to read
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Event Items

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The Event Items section of the Event Wizard allows users to add different types of Event Items to an Event. There are three primary types of Event Items that can be added to an Event:

  • Tickets: "Main event ticket" and "Guest" ticket
  • Donations
  • Products

Event Wizard Event Item home page

Tickets

The Tickets page is where you can define any tickets to be added to your Event. This is where an Attendee can choose the ticket they want to register for. Complete the steps below to add one or more tickets to your Event.

  1. Click New next to Tickets.

Event Wizard Event Item home page new ticket

  1. In the New Ticket window, add the following information.

Event Wizard Event Item New Ticket

  • Enter a Public Item Name (required).
  • Enter a Description.
  • Is the "Ticket" free or paid? If the "Ticket" is paid, enter the amount in the Price field. If the "Ticket" is free, check Free.
  • Select a "Ticket" Type. Each Event must have at least one "Main event ticket".
  • Select a previously created Form or create a new one. Click here for more information about creating Forms and Form Elements.
  • Enter the Quantity Available. If the field is left blank, the Quantity Available will say “999,999”.
  • To set a minimum or a maximum number of Event Items allowed per order, enter the amounts in the Maximum Quantity and/or Minimum Quantity fields. More information is available here.
  • Check the Waitlist Enabled checkbox to enable waitlisting and enter an amount in the Waitlist Capacity field, if using. For more information about waitlisting, click here.
  • Add Session(s) to a "Ticket". One or more free or paid Session can be added to a "Ticket" via the Event Wizard. Select an existing Session to add to the "Ticket" from the Add Sessions lookup field OR click Add All Sessions to add all existing Sessions to the "Ticket" in bulk.

Add Sessions

NOTE: Each Session can only be added to each "Ticket" once. However, once a Session has been added, users can duplicate that Session from the “Sessions Table”.

Sessions Table

  1. Click Save & Close.

Important Notes

  • The default sort order for the added Sessions is alphabetical. Session can also be sorted by Start Date.

  • Session fields can be modified in-line or on the "Sessions Table."

  • Add or remove Session fields by completing the following steps.

    1. Navigate to Salesforce Setup > Object Manager.
    2. Search for and click on the Event Item Session object.
    3. Click "Field Sets."
    4. Click into "Blackthorn | Events Wizard Event Item Session Fields."
    5. Drag and drop fields into the list. To make a field required, hover over the field listed "In the Field Set" and click the wrench.
    6. Click Save.
  • Add Custom Fields to the "Ticket" page layout by completing the following steps:

    • Navigate to Salesforce Setup > Object Manager.
    • Search for and click on the Event Item object.
    • Click "Field Sets."
    • Click into "Blackthorn | Events Wizard Ticket Fields."
    • Drag and drop a field into the list. To make the field required, hover over the field listed "In the Field Set" and click the wrench.
    • Click Save.

Donations

Users can now add "Donation", a new type of Event Item, to an Event via the Event Wizard.

If an Event includes a free Event Item (Ticket) and a Donation Event Item, a Payment Gateway is required in order to publish the Event.

As with "Guest" tickets, a "Ticket" Type = "Main event ticket" must be included in the Event Item in order to publish an Event with a "Donation" Event Item.

  1. Click New next to Donations.

Event Wizard Event Item home page new donation

  1. In the New Donation window, add the following information.

Event Wizard New Event Item Donations

  • Title (required)
  • Description
  • Add Image
  • Custom Questions
  • Set Amounts
  1. Click Save.

Products

Users can now add "Product", a new type of Event Item, to an Event via the Event Wizard.

As with "Guest" tickets, a "Ticket" Type = "Main event ticket" must be included in the Event Item in order to publish an Event with a "Product" Event Item.

  1. Click New next to Products.

Event Wizard Event Item home page new product

  1. In the New Product window, add the following information.

Event Wizard Event Item New Product

  • Product Name (required)
  • Description
  • Add Image
  • Set Price
  1. Click Save.

What's Next