Event Items

The Event Items section of the Event Wizard allows users to add different types of Event Items to an Event. There are three primary types of Event Items that can be added to an Event:

  • Tickets: Main Event tickets and Guest tickets
  • Donations
  • Products

Tickets

The Tickets page is where you can define any tickets to be added to your Event. This is where an Attendee can choose the ticket they want to register for. Complete the steps below to add one or more tickets to your Event.

  1. Click New next to Tickets.
  1. In the New Ticket window, add the following information.
  • Enter a Public Item Name (required).
  • Enter a Description.
  • Is the Ticket free or paid? If the Ticket is paid, enter the price in the Price field. If the Ticket is free, check “Free”.
  • Select a ticket Type. Each Event must have at least one “Main Event Ticket”.
  • Select a previously created Form or create a new one. Click here for more information about creating Forms and Form Elements.
  • Enter the Quantity Available. If the field is left blank, the Quantity Available will say “999,999”.
  • To set a minimum or a maximum number of tickets allowed per order, enter the amounts in the Maximum Quantity and Minimum Quantity fields. More information is available here.
  • Check the Waitlisting Enabled checkbox to enable waitlisting and enter an amount in the Waitlist Capacity field, if using. For more information about waitlisting, click here.
  • Add Session(s) to a ticket. One or more free or paid Sessions can be added to a Ticket via the Event Wizard. Select an existing Session to add to the ticket from the Add Sessions lookup field OR use `Add All Sessions' to add all existing Sessions to the ticket in bulk.

NOTE: Each Session can only be added to each ticket once; however, once a Session has been added, users can duplicate that Session from the “Sessions Table”.

  1. Click Save & Close.

Important Notes

  • The default sort order for the added Sessions is alphabetical. Sessions can also be sorted by Start Date.

  • Session fields can be modified in-line or on the Sessions Table.

  • Add or remove Session fields by completing the following steps.

    • Navigate to Salesforce Setup > Object Manager.
    • Search for and click on the Event Item Session object.
    • Click on Field Sets.
    • Click into Blackthorn | Events Wizard Event Item Session Fields.
    • Drag and drop fields into the list. To make a field required, hover over the field listed "In the Field Set" and click the wrench.
    • Click Save.
  • Add Custom Fields to the Tickets page layout by completing the following steps:

    • Navigate to Salesforce Setup > Object Manager.
    • Search for and click on the Event Item object.
    • Click on Field Sets.
    • Click into Blackthorn | Events Wizard Ticket Fields.
    • Drag and drop a field into the list. To make the field required, hover over the field listed "In the Field Set" and click the wrench.
    • Click Save.

Donations

Users can now add Donations, a new type of Event Item, to an Event via the Event Wizard.

📘

If an Event includes a free Event Item (Ticket) and a Donation Event Item, a Payment Gateway is required in order to publish the Event.

As with Guest tickets, a Ticket Type = “Main event ticket” must be included in the Event Items in order to publish an Event with a Donation Event Item.

  1. Click New next to Donations.
  1. In the New Donation window, add the following information.
  • Title (required)

  • Description

  • Add Image

  • Custom Questions

  • Set Amounts

  1. Click Save.

Products

Users can now add Products, a new type of Event Item, to an Event via the Event Wizard.

As with Guest tickets, a Ticket Type = “Main event ticket” must be included in the Event Items in order to publish an Event with a Product Event Item.

  1. Click New next to Products.
  1. In the New Product window, add the following information.
  • Product Name (required)

  • Description

  • Add Image

  • Set Price

  1. Click Save.

What’s Next
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