Basic reports are included in the app as a template to give you a sense of what fields can be filtered on and what type of metrics you can yield. We recommend starting with these Reports and editing them to reach your desired metrics.

  • Navigate to Reports.

Lightning: Click on the app launcher | Under "All Items" | Click on Reports.

Classic: Click on "All Tabs" ("+" icon in the top right) | Click on Reports.

  • In the left-hand column, click on the "Blackthorn | Payments Reports" folder.

Out of the Box Reports

The below Reports are all accessible when installing Blackthorn | Payments.

  • Transactions to fix- All Transactions that need to be fixed and have an "Open" status.
  • Completed and failed Transactions- All completed and failed Transactions by month.
  • Historical gross revenue- All successful Transactions.
  • Reconciliation and Payouts - All payouts with their related charges and refunds.
  • Revenue forecast by month- "Open" status Transaction by monthly due date. coming soon
  • Transactions to be reattempted- Transactions that have been created with reattempt logic.
  • Transactions failed today- Transactions that failed to capture today.
  • Transactions due in the next 7 days Transactions with "Open" status and Due Date within 7 days.
  • Transactions completed today- Transactions that were "Completed" and "Captured" today.
  • Transactions completed this month Transactions that were "Completed" and "Captured" this month.

Next Steps


  • Use our "out of the box" Dashboard to see your Report data in a variety of displayed components.


If you have received an error with our Reports or have a question, please view our Troubleshooting and Frequently Asked Questions. If you still have questions about our Reports, please contact Blackthorn Support. We're happy to help!

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