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Blackthorn Candy Shop

  • Candy Shop Overview
  • Feature Page
  • Installation Instructions

Events: Getting Started

  • Welcome to Blackthorn Events!
  • Blackthorn Support
  • Admin Quick Start Guide
    • Install and Provision Licenses
    • Authorize Events
    • Events Admin Page
    • Access and Navigating Payments
    • Entity Relationship Diagram
    • Event Registration Submission Process
    • Attendee Matching and Duplication Logic
    • Event Settings
    • Payment Gateway (for Paid Events)
    • Considerations for Sandboxes
    • Event Caching

Event Wizard

  • Initial Setup
  • Getting Started
  • Details
  • Speakers
  • Sessions
  • Event Items
  • Attendees

Event Email Communication

  • Email Invites, Reminders & More
  • Email Template Builder
  • Blackthorn Enhanced Emails

Events: Objects and Features

  • Event Configuration
    • Budget and Expense
    • Campaign And Event Sync
    • CashNet
    • Clone
    • Contact Us
    • Contents
    • Custom Tabs
    • Discount Codes
    • Event Groups
    • Events Summary Home Page
    • Forms / Form Elements
    • Hotel Room Block Management
    • Images
    • FAQs
    • Pre-checkout and Checkout Details
    • Recurring Events
    • Reserved Seats and Tables
    • Restrict Capacity
    • Sessions
    • Speakers
    • Sponsors
    • Staff
    • Stripe Checkout
    • Tickets
    • TouchNet
    • Tracks
    • User Interfaces
  • Event Settings
    • Color Theme
    • Data Dictionary
    • Matching and Duplication Rules
    • Overview Pricing
    • Pay Later
    • Translations and Multi-Language Events
  • Attendee
    • Cancel Attendee Registration
    • Events Attended
    • Group Registration
    • Hide From Attendee List
    • Visibility Control
  • AttendeeLink
    • Attendee Viewed Link
    • Event Selection
    • Inviting Attendees
    • Prefilled Information
    • Preselected Ticket Type
    • QR Code Check-In
    • Use Cases
    • Welcome Message & RSVP
  • Features
    • ADA & WCAG Accessibility (VPAT)
    • Attendee Registration Lightning Component
    • Authentication via iframe
    • Communities
    • Custom CSS Injection
    • Enable Cookies
    • Event Keywords
    • Event Tracking
    • Google Tag Manager
    • Iframes
    • Link Google Analytics to Corporate Tracking
    • Marketing Communication
    • Matching and Duplication
    • Permissions - Restricting Event Visibility
    • Permission Sets
    • reCAPTCHA
    • Reports
    • Salesforce Products
    • Scheduled Jobs
  • Checkout Process
    • Checkout Flow
    • Free Checkout Process
    • Guest Checkout Process
    • Leads on Checkout
    • Opportunities on Checkout
    • Paid Checkout Process
    • Session Registration
    • Status Formula
    • Waitlisting
    • Anonymous Checkout
  • Webinar Integrations
    • Zoom, GoToWebinar, and Webex Integrations

Events: Documentation

  • Customized Blackthorn Events Domain
  • FAQ
  • Events API
  • Release Notes & Webinar Recordings
    • June 2022 - Version 3.64
    • April 2022 - Version 3.62
    • March 2022 - Version 3.56
    • February 2022 - Version 3.51
    • December 2021 - Version 3.48
    • November 2021 - Version 3.42
    • October 2021 - Version 3.39
    • September 2021 - Version 3.34
    • August 2021 - Version 3.32
    • July 2021 - Version 3.30
    • June 2021 - Version 3.27
    • May 2021 - Version 3.24
    • April 2021 - Version 3.22
    • March 2021 - Version 3.19
    • February 2021 - Version 3.18
    • January 2021 - Version 3.11
  • Troubleshooting
    • Error Codes and Quick Fixes
  • Testing Payments

Mobile Check-In

  • Getting Started
    • Log In
    • Log out
  • Features
    • Event Listing
    • Attendee Check-in & QR
    • Session Check-in & QR
    • Badge Printing

Blackthorn Payments

  • Welcome to Blackthorn Payments!
    • Quick Start
    • Go Live Checklist
    • Use Cases
  • Blackthorn Support
  • Migrating & Recreating records
  • Historical Sync
  • PCI Compliance
  • Testing
  • Video Tutorials & Webinars

Payments: Objects and Features

  • Objects
    • Allocations
    • Blackthorn Logs
    • Company Info
    • Custom Metadata Types
    • Disputes
    • Line Items
    • Payment Gateway
    • Payment Gateway Customer
    • Payment Methods
    • Payment Schedules
    • Invoices
    • Transactions
    • Webhook Events
  • Features
    • Authorize.net
    • Communities & Billing Portal
    • Custom Settings
    • Dashboard
    • Default Payment Method
    • Email Receipts
    • FSL Mobile Actions (without our iOS/Android app)
    • Level 3 Processing
    • Matching and Duplication
    • Multi-Currency
    • Plaid
    • Process Scheduled Transactions and Reattempt Logic
    • Recurring Charges and Subscription Options
    • Reports
    • Salesforce Shield / Platform Encryption with all Blackthorn apps
    • Spreedly
    • Stripe
    • Stripe Checkout
    • Stripe Metadata
    • Stripe Radar Integration
    • Webhooks
    • SCA and MOTO
    • Flow Screen Charge Component
  • Settings
    • Blackthorn | Payments Admin
    • Permission Sets
    • Scheduled Batch Jobs

Payments: Documentation

  • Troubleshooting
    • DocumentLink Error Codes and Messages
  • Developer APIs
    • REST and Apex API Documentation
    • API Flow
    • API Troubleshooting/FAQ
  • Release Notes & Webinar Recordings
    • June 2022 - Version 5.63
    • April 2022 - Version 5.58
    • March 2022 - Version 5.53
    • February 2022 - Version 5.49
    • December 2021 - Version 5.46
    • November 2021 - Version 5.41
    • October 2021 - Version 5.34
    • September 2021 - Version 5.33
    • August 2021 - Version 5.31
    • July 2021 - Version 5.29
    • June 2021 - Version 5.24
    • May 2021 - Version 5.22
    • April 2021 - Version 5.20
    • March 2021 - Version 5.17
    • February 2021 - Version 5.15
    • January 2021 - Version 5.14
    • December 2020 - Version 5.13
    • November 2020 - Version 5.7
    • October 2020 - Version 5.1
    • September 2020 - Version 4.170
    • July 2020 - Version 4.163
    • June 2020 - Version 4.161
    • April 2020 - Version 4.160
    • February 2020 - Version 4.155
    • Archived - Release Notes
    • Payments Reported Bugs
    • Upgrading prior to 2.89
    • Mobile Payments iOS Releases
    • Mobile Payments Android Releases

Virtual Terminal

  • Overview
  • Setup
    • Custom Settings
    • Custom Labels
    • Optional Configuration
    • Component Flexibility
  • Schedule a Payment
  • ACH Payment Method
  • Migrating from a Lighting Component to a Visualforce Component
  • Available Actions

PayLink

  • Introduction
  • Setup & Configuration
  • How it works
    • Card
    • ACH
  • Upgrade
    • Update existing transactions
  • FAQ
  • Use Cases
  • Release Notes

Stripe Billing

  • Overview
  • Features
    • Account Subscription Data
    • Creating Subscriptions from Opportunities
    • Migrating Subscriptions
  • Objects & Stripe Modeling
    • Gateway SKU's
    • Invoices
    • Products
    • Stripe Coupons
    • Stripe Gateway Orders
    • Stripe Prices & Tiers
    • Subscriptions & Subscription Items
    • Subscription Schedules
    • Usage
  • Settings
    • Blackthorn | Payments Admin
    • Permission Sets
    • Blackthorn | Scheduled Jobs
  • Stripe Billing Object and Stripe API Interaction
  • Step-by-step instructions
  • Batch Apex Callouts to Stripe

Mobile Payments

  • Overview
  • Install & Setup
  • Configuration Options
  • Navigation
  • Testing
  • Check 21 Integration
  • Supported Devices

Field Service Lightning Payments

  • FSL Overview
  • FSL Extension Package Setup
  • Creating FSL Records
  • Additional Configuration

Blackthorn Base Package

  • Overview
  • Static Translations (Beta) Feature Page
  • Base Package Release Notes
    • Andesite - March 2022

Blackthorn Compliance

  • Installation Guide
  • Auditing
    • How to Run an Audit
    • Schedule Audits via Apex
    • Why Can't I Mask Existing Emails?
    • Add the Audit Tab to Blackthorn Compliance
  • Detection Patterns
    • How to Configure Detection Patterns
    • How To Create Negative Detection Patterns
    • Supported Detection Patterns
  • Extend Blackthorn Compliance to Other Objects
  • Customize Blackthorn Compliance with Apex
    • How To Write Custom Blackthorn Compliance Apex Triggers
    • Example: Custom Trigger for EmailMessage
    • Example: Custom Trigger for Attachment
  • FATQ's: Frequently Asked Technical Questions
  • Extension Packages
    • Configure for Email-to-Case
    • Configure for Chatter
    • Configure for Salesforce Chat (Live Agent)
    • Configure for Attachments and Files
  • Install / Setup SecureAttachment
    • Install SecureAttachment
    • Setup SecureAttachment (after installation)
    • Upgrade SecureAttachment
    • What is the difference between Attachment and ContentVersion (Salesforce Files)?
  • Supported File Types - SecureAttachment
  • API Limits - Secure Attachment
  • Debugging and Errors
    • Logging: The Log Object
    • Apex Errors
    • How to Stop False Positives
    • My Credit Card Didn't Get Masked!
  • Change AppExchange Payment Method
  • Compliance Release Notes
    • Compliance - June 2022
    • Compliance - March 2022
    • Compliance - February 2022
    • Compliance - December 2021
    • Compliance - November 2021
    • Compliance - Release 3.71
    • Compliance - Release 3.6
    • Compliance - Release 3.2
    • Compliance - Release 3.0

Blackthorn Messaging

  • Welcome to Blackthorn Messaging!
  • Installation
    • Pre-Installation Requirements
    • Install from Salesforce AppExchange
    • Post-Installation Steps
    • Streaming API Access
  • Account Setup
    • Activate Account (Production)
    • Activate Account (Sandbox)
    • Phone Number Setup
    • Authenticate a User
    • Configuration Settings
  • Individual Messaging
    • Configure Leads
    • Configure Contacts
    • Configure Accounts
    • Configure Opportunities
    • Configure Cases
    • Configure Custom Objects
    • Inbound Messages
    • Inbound Image Messages (MMS)
    • Blackthorn Messaging Inbox
  • Conversation Maintenance
    • Conversations
    • Conversation Ownership Routing
    • Accept and Transfer Conversations
    • Merge Conversations
    • Real-Time Conversation Updates
    • Mass Close Conversations
  • Configure Bulk Messaging
  • Phone Number Lookups
    • Admin Page
    • Run a Batch Process to Lookup Your Existing Phone Numbers
    • Enable Phone Number Lookup Automations
    • Lookups with Bulk Messages
    • Lookups and Individual Messages
    • Reports and Object Model
  • Campaigns
    • Configure Campaigns
    • Send a Bulk Message from a Campaign
    • Campaign Response Rules
  • Create a Template
  • Automation
    • Use the Process Builder to Send an Automated Text Message
    • Use Flow to Automate Outbound Text Messages
    • Workflow Messaging
  • Additional Features
    • Click to Call with CTI
    • Prohibit Sending Attachments (Custom Permission)
    • After Hours Response
    • Schedule SMS Messages
    • Schedule Jobs for Admin
    • Improved File Management for MMS Attachments
    • A2P Form in Admin Page
    • Sticky Sidebar in the Inbox
    • Number of Conversations to Load in Inbox
    • Number of Conversations in the Messenger
    • Configure Default and Excluded Phone Fields by Object
    • Set a Default from Number
    • Filter your Inbox Using Conversation List Views
    • Auto Recharge your Message Balance
    • Link Tracking
    • HELP and STOP Message Compliance
    • Manage Opt-outs
  • FAQ
    • How do I grant access to Messaging support?
    • What types of files are supported for MMS?
    • What happens when my message balance reaches zero?
    • What Does this Error Message Mean?
  • Release Notes
    • May 2022 - Version 3.36
    • April 2022 - Version 3.34
    • January 2022 - Version 3.30
    • October 2021 - Version 3.27
    • March 2021 - Version 3.18.3
    • November 2020 - Version 3.13
    • April 2020 - Version 3.5

Blackthorn Donations

  • Install & Setup
  • Donation Form Setup
    • Form Amounts
    • Form Questions
    • Squarespace - Donation Form Setup
    • WordPress - Donation Form Setup
    • Weebly - Donation Form Setup
  • Donation Form Submissions
  • Communities
  • Features
    • Amount Breakdown
    • Custom Domain
    • Google Analytics
    • Receipts
    • Refunding Donations
    • Reports/Dashboards
  • Data Model
  • Blackthorn | Terminal for Donations
  • FAQ and Troubleshooting
  • For Admins

Community Support

  • Blackthorn Community

Features

Suggest Edits

Below is a list of all the features we support. Take a tour! If you have questions, you can always let us know by reaching to customer support.

  • ADA and WCAG Accessibility

  • Attendee Registration Lightning Component (BETA)

  • Authentication via iframe

  • Communities

  • Email Invites, Reminders & More

  • Email Template Builder

  • Enable Cookies

  • Event Keywords

  • Event Tracking

  • Google Tag Manager

  • Iframes

  • Link Google Analytics to Corporate Tracking

  • Marketing Communication

  • Matching and Duplication

  • Permissions - Restricting Event Visibility

  • Permissions - Restricting Event Visibility

  • reCAPTCHA

  • Reports

  • Salesforce Products

  • Scheduled Jobs

Updated over 1 year ago


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