Using Fees
  • 26 Mar 2024
  • 1 Minute to read
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Using Fees

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    Light

Article Summary

Add the Payment Processing Fee Field

  1. Click the Gear icon.
  2. Click Settings.
  3. Click the Object Manager tab.
  4. Search for and open the Event object (conference360__Event__c).
  5. Click the Page Layouts tab and click the Event Layout link.
  6. Locate the Payment Processing Fee field in the Event Layout box.
  7. Drag and drop it into the chosen section.
  8. Click Save.

Add a Fee to an Event

  1. Go to the Event record.
  2. Click the Payment Processing Fee field.
  3. Search for and select an existing Fee, OR click + New Fee.
  4. Complete the following fields.
    • Fee Name (required): IMPORTANT: This field will be displayed on checkout.
    • Fee Percentage (required): The value must be between 0 and 100.
    • Default Fee: If you check the Default Fee box, all newly created Events will use this Fee when processing credit card payments.
  5. Click Save.

Credit Card Fee Record

Short-Term Limitation

Displaying the Fee Name is only available with Tabbed, Full-width, Simple, and BYO CSS UI. It will be extended to Dynamic UI in a future release. Also, please note that the Fee will not be applied to any other Payment Methods at this time.

The Next Steps

  • During checkout, Attendees will see a separate line item showing the credit card fee (Payment Processing Fee), helping to explain how the total amount due was calculated.
  • Once the credit card processing fee and payment have been processed during checkout, a Line Item will be created for the Fee and related to the Invoice. The Line Item will also be visible on the DocumentLink.

What's Next