FSL Extension Package Setup
  • 11 Oct 2022
  • 1 Minute to read
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FSL Extension Package Setup

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Setup FSL and Blackthorn Payments Mobile FSL Extension Package

  1. Navigate to Setup > Field Service Settings.
  2. Click Enable.
    P_02_Package Setup pic 1

Install the Field Service Managed Package

If you haven't installed the Field Service Managed Packaged yet, install it now. If you have, skip to this: https://fsl.secure.force.com/install. (You can install the managed package on a production or sandbox org).

Install the Blackthorn FSL Extension Package

Install the latest Blackthorn Payments Mobile FSL Extension Package.

Payments Version Dependency

In order to install the latest FSL Extension package you will also need to have version 5.31 or greater of Payments installed.

Suggested Transaction Object Configuration

Once everything is installed, you'll will need to add the following configuration.

  1. Navigate to the Transaction object in Setup.
  2. Click Edit on the Page Layout.
  3. Add the Work Order lookup to the page layout.
    P_02_Package Setup pic 2

Suggested Work Order Object Configuration

  1. Navigate to the Work Order object in Setup.

  2. Click Edit on the Page Layout.

  3. Add the Transaction Related List to the page layout.
    P_02_Package Setup pic 4

  4. Add the Mobile Pay, Balance Paid, and Balance Due fields to the Work Order page layout.
    P_02_Package Setup pic 4

Assign Permission Sets

  1. Identify the users that will be using the Blackthorn FSL Extension Package.
  2. Assign the Blackthorn | Payments FSL permission set to those users.
    P_02_Package Setup pic 5

Adding Field Service Permissions

  1. From the App Launcher, type "Field Service Settings" and navigate to that app.
  2. From the Getting Started step, click the Permission Sets tab.
  3. Click Create Permissions for all the Roles.
  4. Click** Save**.
    P_02_Package Setup pic 6

Adding Field Service Territory, Work Type, and Service Resource

  1. Click the Getting Started tab.

  2. Click the Go to Guided Setup button.

  3. Create a Service Territory, Work Type, and Service Resource.
    P_02_Package Setup pic 7

  4. Click the Create Dispatchers and Agents step and click Add.

  5. Choose users from Assign Service Territories to Select User.

  6. Select the Service Territory.

  7. Click Assign Service Territory.
    P_02_Package Setup pic 8