Attendee Check-in & QR Codes
  • 27 Aug 2024
  • 1 Minute to read
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Attendee Check-in & QR Codes

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Article summary

Breaking Change

To use the new QR code scan feature, the Mobile Check-in app must be updated to Version 1.0.10.

Check-in Options

QR Code

To check in an Attendee using the QR code scan feature press the capture a QR code button on the home screen and scan the QR code. A valid QR code will start the check-in process and provide the user with relevant details about the Event.

Do you need to close the QR code scanning feature?
Click the Cancel button to close the QR code scan feature on iOS devices without scanning a QR code.

Attendee Name

  1. Select an Event from the Event listing screen.IMG_7127
  2. On the Attendee listing screen, you can see the registered Attendees for the Event. There is a refresh button on the top right for manually refreshing the list in case there are data changes from Salesforce. Also, the sub-header displays the total checked-in Attendee count as well as total registered Attendee count.IMG_7132
  3. To check someone in, swipe their name from right to left, or tap their name to see their Attendee details and check them in from there.IMG_7135

The Attendee is now checked in.

IMG_7136

Attendee Badge

To check someone in using their badge QR code, tap the floating scan button to trigger the camera like so:
F_02_02 Attendee checkin pic 4

Once a QR code is accepted and found, you will be taken to the Attendee details screen, otherwise, an alert message will be prompted saying no one is found.

Review the Check-in History

To review the check-in history for an Event’s Attendees, complete the following steps.

  1. Go to the Event.
  2. Tap the Attendees tab. Blackthorn  Mobile Check In_Attendees
  3. Click the three dots in the top right corner.
  4. Click Check In History.Blackthorn  Mobile Check In_CheckInHistory