When using Compliance during a trial period, only three records or files can be flagged or deleted. The fourth record will not be masked, although a Log file with the following message will be created. “This record was not masked as this org’s license has run out of masked record allowances. Contact Blackthorn.io for questions.”
When an attachment with credit card information is attached to a Case, a Log record will now be created regardless of the attachment’s background color.
To avoid reaching Salesforce’s attachment size limit, users should only add files that are less than 7MB to 8MB. If a file is larger, users must compress it before uploading it to see the created Logs.
Updated about 2 months ago