Contact Us
  • 13 Jul 2022
  • 1 Minute to read
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Contact Us

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Allow your Attendees to contact you with any questions about your Event!

Overview

The "Contact Us" feature allows Event organizers to easily receive questions and comments from your Attendees. There are only two fields you need to define to start receiving responses.

Instructions

  1. Add the Contact Us Email field to your Event page layout and enter the email address that should receive all the responses.
    Add Contact Us Email to Event page layout

  2. The Contact Us field on the Event Settings record needs to be set to "Always".
    Contact Us tab Setting Always

Now you are ready to accept questions and comments.
accept questions and comments

Responses will show up in your email and look like this:
responses

Responding To Your Attendees

Clicking the Reply All button will send your message back to Blackthorn Support. In order to respond to your Attendee, you'll need to click on the email within the message. This will pop open a new message where you can reply back.