- Blackthorn Candy Shop
- Blackthorn Events
- Welcome to Blackthorn Events!
- Events Quick Start Guide
- Install Events
- Payment Gateway Setup
- Payment Gateway Setup Overview
- Connect to Stripe
- Connect to Authorize.net
- Connect to Spreedly
- Connect to Transact (CashNet)
- Connect to TouchNet
- Add-Ons
- Entity Relationship Diagrams
- Blackthorn | Events Admin Tab
- Event Builder
- Event Wizard
- Events: Objects
- Attendee
- Budget and Expense
- Custom Content
- Discount Codes
- Event Content
- Event Groups
- Event Items
- Event Keywords
- Event Registration Submission Process
- Event Settings
- Events
- FAQs
- Fees
- Forms
- Hotel Room Block Management
- Recurring Events
- Reserved Seats and Tables
- Sessions
- Speakers
- Sponsors
- Staff
- Static Translations
- Tracks
- Events: Features
- ADA & WCAG Accessibility
- Advanced Visibility
- Attendee Builder
- Attendee Registration Component
- AttendeeLink
- Authentication via iframe
- Campaign and Event Sync
- Transact (CashNet)
- Clone
- Customized Blackthorn Events Domain
- Data Persistence
- Enable Cookies
- Event Configuration
- Event Email Communication
- Events Summary Home Page
- Experience Cloud (Communities)
- Event Tracking
- Express Registration
- Fees
- Google Analytics
- Iframes
- Images
- Marketing Communication
- Matching and Duplication
- Permissions - Restricting Event Visibility
- Permission Sets
- Pre-checkout and Checkout Details
- reCAPTCHA
- Reports
- Restrict Capacity
- Salesforce Products
- Scheduled Jobs
- Sharing via Social Media
- Smart Scheduler
- Stripe Checkout
- TouchNet
- User Interfaces
- Webinar Integrations
- Checkout Process
- Mobile Check-in App
- Events: Troubleshooting
- Events: Release Notes & Webinar Recordings
- January 2025 - Version 4.44
- December 2024 - Version 4.42
- November 2024 - Version 4.40
- October 2024 - Version 4.36
- September 2024 - Version 4.34
- August 2024 - Version 4.31
- July 2024 - Version 4.29
- June 2024 - Version 4.27
- May 2024 - Version 4.24
- Caching 2.0 and Capacity Management - Version 4.23
- April 2024 - Version 4.22
- March 2024 - Version 4.20
- February 2024 - Version 4.19
- January 2024 - Version 4.17
- 2023
- December 2023 - Version 4.14
- November 2023 - Version 4.11
- October 2023 - Version 4.9
- September 2023 - Version 4.5
- August 2023 - Version 4.0
- July 2023 - Version 3.103.2
- June 2023 - Version 3.102
- May 2023 - Version 3.99
- April 2023 - Version 3.97
- March 2023 - Version 3.95
- February 2023 - Version 3.90.2
- January 2023 - Version 3.88
- 2022
- 2021
- December 2021 - Version 3.48
- November 2021 - Version 3.42
- October 2021 - Version 3.39
- September 2021 - Version 3.34
- August 2021 - Version 3.32
- July 2021 - Version 3.30
- June 2021 - Version 3.27
- May 2021 - Version 3.24
- April 2021 - Version 3.22
- March 2021 - Version 3.19
- February 2021 - Version 3.18
- January 2021 - Version 3.11
- Blackthorn Payments
- Welcome to Blackthorn Payments
- Payments Quick Start Guide
- Overview
- Install Payments
- Provide Users Access
- Payment Gateway Setup
- Instructions
- Connect to Stripe
- Connect to Authorize.net
- Connect to Spreedly
- PayLink
- Virtual Terminal
- DocumentLink
- Move Historical Data to Blackthorn
- FSL Extension Package (Optional)
- Go Live in Production
- Use Cases
- Payments: Objects
- Payments: Features
- Authorize.net
- Blackthorn | Payments Admin
- Communities & Billing Portal
- Custom Metadata Types
- Custom Settings
- Dashboard
- Default Payment Method
- DocumentLink
- Email Receipts
- Field Service Lightning Payments
- Flow Screen Charge Component
- FSL Mobile Actions (without our iOS/Android app)
- High Volume Batch Processing
- Historical Sync
- Level 3 Processing
- Matching and Duplication
- Multi-Currency
- PayLink
- Permission Sets
- Plaid
- Process Scheduled Transactions and Reattempt Logic
- Recurring Charges and Subscription Options
- Reports
- Salesforce Shield / Platform Encryption with all Blackthorn apps
- SCA and MOTO
- Scheduled Batch Jobs
- Spreedly
- Stripe
- Stripe Billing
- Stripe Checkout
- Stripe Metadata
- Stripe Radar Integration
- Test Data
- Virtual Terminal
- Webhooks
- Mobile Payments App
- Payments: Troubleshooting and FAQ
- Payments: Release Notes & Webinar Recordings
- January 2025 - Version 6.28
- December 2024 - Version 6.27
- November 2024 - Version 6.26
- October 2024 - Version 6.25
- September 2024 - Version 6.23
- August 2024 - Version 6.22
- July 2024 - Version 6.20
- June 2024 - Version 6.19
- May 2024 - Version 6.18
- April 2024 - Version 6.17
- March 2024 - Version 6.16
- February 2024 - Version 6.13
- January 2024 - Version 6.11
- 2023
- December 2023 - Version 6.8
- November 2023 - Version 6.6
- October 2023 - Version 6.4.1
- September 2023 - Version 6.3
- August 2023 - Version 6.0.1
- July 2023 - Version 5.108.2
- June 2023 - Version 5.106
- May 2023 - Version 5.103
- April 2023 - Version 5.99.1
- March 2023 - Version 5.95
- February 2023 - Version 5.93
- January 2023 - Version 5.91
- 2022
- 2021
- December 2021 - Version 5.46
- November 2021 - Version 5.41
- October 2021 - Version 5.34
- September 2021 - Version 5.33
- August 2021 - Version 5.31
- July 2021 - Version 5.29
- June 2021 - Version 5.24
- May 2021 - Version 5.22
- April 2021 - Version 5.20
- March 2021 - Version 5.17
- February 2021 - Version 5.15
- January 2021 - Version 5.14
- Blackthorn Messaging
- Welcome to Blackthorn Messaging!
- Configure Bulk Messaging
- Installation
- Create a Template
- Account Setup
- Individual Messaging
- Conversation Maintenance
- Phone Number Lookups
- Campaigns
- Automation
- Additional Features
- A2P Form in Admin Page
- After Hours Response
- Auto Recharge your Message Balance
- Click to Call with CTI
- Configure Default and Excluded Phone Fields by Object
- Filter your Inbox Using Conversation List Views
- HELP and STOP Message Compliance
- How Do I Increase our Message Balance?
- Improved File Management for MMS Attachments
- Link Tracking
- Manage Opt-outs
- Number of Conversations in the Messenger
- Number of Conversations to Load in Inbox
- Prohibit Sending Attachments (Custom Permission)
- Schedule Jobs for Admin
- Schedule SMS Messages
- Set a Default from Number
- Short Codes
- Smart Scheduler
- Sticky Sidebar in the Inbox
- Track Phone Number Opt-ins
- Smart Scheduler
- Setup
- Getting Started
- Self-Service Tasks
- FAQ
- General FAQ
- Attachments FAQ
- Do You Have a List of Published IP Addresses?
- How Do I Update my Payment Method?
- How Do I Grant Access to Messaging Support?
- What Does this Error Message Mean?
- What Happens When my Message Balance Reaches Zero?
- Why don’t I see any phone numbers when I try to send a message?
- Release Notes
- February 2025 - Version 3.47
- October 2024 - Version 3.46
- July 2024 - Version 3.44.3
- June 2024 - Version 3.44.1
- May 2024 - Version 3.44
- April 2024 - Version 3.43.21
- February 2024
- January 2024
- 2023
- 2022
- 2021
- 2020
- Blackthorn Compliance
- Installation Guide
- Extend Blackthorn Compliance to Other Objects
- Auditing
- FATQ's: Frequently Asked Technical Questions
- Detection Patterns
- Supported File Types - SecureAttachment
- API Limits - Secure Attachment
- Customize Blackthorn Compliance with Apex
- Change AppExchange Payment Method
- Extension Packages
- Install / Setup SecureAttachment
- Debugging and Errors
- Compliance Release Notes
- Compliance - January 2025
- Compliance - February 2024
- Compliance - July 2023
- Compliance - April 2023
- Compliance - December 2022
- Compliance - October 2022
- Compliance - July 2022
- Compliance - June 2022
- Compliance - March 2022
- Compliance - February 2022
- Compliance - December 2021
- Compliance - November 2021
- Compliance - Release 3.71
- Compliance - Release 3.6
- Compliance - Release 3.2
- Compliance - Release 3.0
- Blackthorn Support
- 21 Jun 2023
- 4 Minutes to read
- Print
- DarkLight
May 2023 - Version 3.99
- Updated on 21 Jun 2023
- 4 Minutes to read
- Print
- DarkLight
If you have any questions about the release note, please don't hesitate to reach out to Blackthorn Support.
The Candy Shop is your one-stop shop for installs and upgrades. To visit the Blackthorn Candy Shop page, go here.
New Feature!
Smart Scheduler is now available! Do you want to be able to schedule emails or SMS messages (Messaging users only) to send to your customers? Blackthorn’s new Smart Scheduler will help you do that. Click here to read about Smart Scheduler or check out this short video to see how it works. For more information or to set up Smart Scheduler, contact Blackthorn Support.
To start using Smart Scheduler, please contact Blackthorn Support.
Off-Cycle Release
May 17, 2023
- Inactive and deleted Events that were part of an Event Group will no longer appear in their Event Group. Previously, a hard refresh to the Event Group page was required to remove inactive and deleted Events. (Known Issue: 000002683)
- Big List Groups will now load correctly without needing to perform a hard refresh. A bug introduced by the May 3, 2023 release caused an intermittent issue where a hard refresh was required to load a Big List Group.
- An Attendee, who was previously on the waitlist but now has
Registration Status
= “Pending”, will no longer see the “Sold Out” banner on the Event landing page after clicking their AttendeeLink. Previously, the pending Attendee could see the banner, which incorrectly indicated that they could not redeem their ticket.
Enhancements
The Event UI picklist now includes a new setting called "Dynamic." This option corresponds with our new Dynamic UI which will be released in June. Currently, selecting this value will default to the Tabbed UI. Once Dynamic UI is released, any existing Events using this UI will automatically update to the new look and feel. (This does not affect upgrades.)
Front End
- The backlink in the top banner on the Event pages will remain in the same location when users move between pages.
Bug Fixes
Front End
- An Event Attendee, who is viewing an Event in a language other than English, can now see that the
Events Speaker Account Name
field is translated properly. This update applies to translations where an Event Admin has created a Translation record for the Speaker record’s fields. (Known Issue: 000002600) - Infinite scrolling has been fixed for the Maple UI Event Group page. (Known Issue: 000002666)
- The Register button on the Event page will be hidden for Events that are only accepting waitlist registrations. Previously, both the Register button and the Join Waitlist button were visible. (Known Issue: 000002634)
- The phone country code is now visible within the phone field during registration even if the Event Item’s
Country
field = “Hide”. Previously, settingCountry
to “Hide” would also hide the country calling code. (Known Issue: 000002702) - Attendees registering for an Event will now see Sessions sorted chronologically, by date and time, then alphabetically. Previously, Sessions were not logically sorted. (Known Issue: 000002177)
- Attendees can now see changes to Big List Group values without performing a hard refresh. (Known Issue: 000002703)
Back End
- When an Attendee uses their AttendeeLink to complete registration for an Event and the Event Settings’
Allow Attendee Edit AttendeeLink fields
field = "True", the Attendee record will be updated with the Attendee's contact information. (Known Issue: 000002515) - When an Attendee, who doesn’t have a corresponding Contact record, registers for a Virtual Event, the
Webinar/Meeting Join URL
field on their Attendee record will now populate correctly. Previously, the URL did not populate. (Known Issue: 000002684) - Event organizers are now restricted from overbooking Events. Previously, Attendees were prevented from registering for sold out Events while Event organizers could overbook Events using the Attendee Registration Lightning Component. (Known Issue: 000002700)
Admin Upgrade Instructions
To upgrade Events to the newest version, go to the Blackthorn Candy Shop.
Blackthorn has adopted Salesforce’s managed package installer to simplify the installation process. Since Payments is already installed, the installer will install Base Package and make sure the correct version of Payments is installed before installing Events.
For step-by-step instructions, click here.
Testing
From now until 05/09/23, the directions below will teach you how to test the new front-end features, enhancements, and bug fixes until they are automatically pushed to the front end.
Replace the Event Page and AttendeeLink URLs, events.blackthorn.io' domain, to a test domain.
TEST DOMAIN: https://preview.events.blackthorn.io/
For example, when you create your Attendee, an AttendeeLink URL is generated with the "events.blackthorn.io" domain like this one: https://events.blackthorn.io/2E12oua7/attendee/ty2W6t9awokrDMaLWi8Mf4sLMedhdrWSBHw6HS7kqVnJ0kKmCK63yl0IxWpbAUBo
Click the attendee URL so it opens in a new page. Then replace "events.blackthorn.io" with "preview.events.blackthorn.io". It will look like this:
https://preview.events.blackthorn.io/2E12oua7/attendee/ty2W6t9awokrDMaLWi8Mf4sLMedhdrWSBHw6HS7kqVnJ0kKmCK63yl0IxWpbAUBo
If you have any questions about this or need help with testing, please don't hesitate to reach out to Blackthorn Support.