External ID
  • 09 Sep 2022
  • 1 Minute to read
  • Dark
    Light

External ID

  • Dark
    Light

Limitation

The External ID feature only works with free Events.

Simplify the check-in process for large, free Events with the Mobile Check-in app’s External ID feature. Users can quickly check in large numbers of unregistered Attendees, ensuring an accurate and real-time Attendee count.

Setup

The new BT External ID field is located on the Contact record. This field is used by the Mobile Check-in app to identify Contacts with a matching ID that is found in a non-Blackthorn QR Code.

External ID Feature

Complete the following steps before attempting to use the External ID feature.

  1. Determine where the individuals/students within your organization will store or access their unique QR Codes.
  2. Create a Contact record for each individual/student within your organization. The following fields are required:
    • First Name
    • Last Name
    • Email
    • BT External ID
  3. Populate each BT External ID field with a unique ID.
  4. Use the BT External ID value to generate a unique QR Code from a website such as The QR Code Generator.
  5. Provide individuals/students with their QR codes.
  6. Upgrade the Mobile Check-in app to the newest version.
Permissions

New installations include permissions for the BT External ID field. Existing users will need to update their permission sets.

At the Event

  1. Using the Blackthorn Mobile Check-in app, select the Event from the Event listing page.
  2. Press the Scan button to scan the unregistered person’s QR Code.
  3. The user will see the New Attendee page with the prepopulated Contact information.
  4. Tap Save. If the Attendee record already exists, the user will be able to check in the attendee.

A new Attendee record will be created with the following fields already populated.

  • First Name
  • Last Name
  • Email
  • Registration Status = "Registered"
  • Attendance Status = "Attended"