Getting Started

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The Blackthorn Event Navigator app is a mobile app that enables Attendees to navigate and manage their agenda at multi-session Events.

Attendees will receive an org-specific invite link from the Event Organizer. If an Attendee has never downloaded the app, the link will prompt them to do so. Attendees then enter the email they used to register for the Event. A Magic Link or OTP code will be emailed to them so they can complete the login process. Once logged in, they can see the Event’s agenda, Sessions, other Attendees, and more.

Attendees will remain logged in until they have been inactive for 24 hours, at which point the app logs them out.

Download the App

Download the app from the App Store (iOS) or Google Play Store (Android).

  1. Go to the relevant app store.

  2. Locate the Blackthorn Event Navigator app.

  3. Download the app.

  4. Open the app.

Welcome Screen

There are two methods available on the Welcome screen to sign into the Navigator app: enter an Event Code or scan a QR code.

The Event Organizer for the Event will have shared the Event Code and/or the QR code with you before the Event. If you haven’t received one, please contact the Event Organizer.

Scan the QR Code

  1. Click Scan Event QR Code.

  2. Scan the QR code.

  3. Enter the email address you used to sign up for the Event.

  4. Click either Send Magic Link or Get Verification Code, then follow the steps below. The Magic Link will be valid for 15 minutes.

NOTE: If an Attendee with an email address NOT associated with an Event tries to log into the app, they will receive an error message stating that their email address is not authenticated.

Verification Code

  1. Go to your email inbox and locate the email with the verification code.

  2. Open the email and copy the 6-digit code.

  3. Enter the 6-digit code in the Navigator app.

  4. Click Verify.

You can now see the Upcoming Events page.

Magic Link

  1. Go to your email inbox and locate the Magic Link email.

  2. Click the Magic Link in the email.

  3. You will be redirected back to the app.

You can now see the Upcoming Events page.

Enter an Event Code

  1. Click Enter My Event Code.

  2. Enter the 4-digit Event Code.

  3. Click Continue.

  4. Enter the email address you used to sign up for the Event.

  5. Click Send Magic Link or Get Verification Code. The Magic Link will be valid for 15 minutes.

NOTE: If an Attendee with an email address NOT associated with an Event tries to log into the app, they will receive an error message stating that their email address is not authenticated.

Verification Code

  1. Go to your email inbox and locate the email with the verification code.

  2. Open the email and copy the 6-digit code.

  3. Enter the 6-digit code in the Navigator app.

  4. Click Verify.

You can now see the Upcoming Events page.

Magic Link

  1. Go to your email inbox and locate the Magic Link email.

  2. Click the Magic Link in the email.

  3. You will be redirected back to the app.

You can now see the Upcoming Events page.

First Time Opening the App

If this is your first time opening the Navigator app, please follow the demo to learn how the app works.

Navigator_First Log In