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June 2026 - Version 1.7

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📋 At a glance

This release of the Blackthorn Navigator event app brings four things your attendees and organizers will notice: in-session ratings and feedback so attendees can react to sessions while they're fresh, customizable attendee profiles with per-field privacy controls, and out-of-the-box usage reporting so you can see how attendees engage with the app for each event.

Feature What it does For whom Setup
✨ In-session ratings & feedback Rate and comment on a session in the app, right after it happens Attendees · Organizers 📦 Events 5.47
👤 Customizable attendee profiles Profile photo, "About Me", and per-field privacy controls Attendees 📦 Events 5.47
📊 Usage analytics & reporting Per-event engagement reporting in Salesforce Organizers 📦 Events 5.47
🎨 Refreshed look & enhancements New Spring Green branding, custom event logo, mobile description, speaker sessions Attendees · Organizers App + 📦 Events 5.47

The app itself updates automatically from the App Store and Google Play. The supporting Salesforce fields, object, and reports ship in the Blackthorn Events 5.47 package and need to be installed by an admin — items below are tagged so you can tell which is which. Released June 9, 2026.


⚠️ Action required

Enabling Navigator now asks you to confirm — and reminds you it counts toward paid usage. (📦 Salesforce upgrade required)
On the Event record page, the Navigator card now shows whether Navigator is Active or Inactive and displays the event code. When you turn Navigator on, a confirmation appears explaining that it activates the attendee mobile app and counts toward your paid usage — an event counts as 1 once it reaches 10 registered event item attendees. This is a safeguard against switching Navigator on unintentionally. If your team expected Navigator to enable silently, they'll now see this prompt first.

Install Events 5.47 to get the new fields, object, and reports. The session-feedback field, the attendee-profile fields, and the Mobile Attendee App Usage object and reports are all part of the Events 5.47 Salesforce package. Attendees receive the in-app changes by updating Navigator on their device.


✨ What's new

📦 Items tagged Salesforce upgrade required rely on fields/objects in the Events 5.47 package and need to be installed by an admin. The in-app experiences themselves arrive automatically when attendees update the Navigator app.

🗳️ Sessions

In-session ratings and feedback (📦 Salesforce upgrade required)

Attendees can now rate a Session and leave feedback while it's still fresh, without waiting for a post-event survey. Each Session can include a five-level star rating and one open-ended feedback question.

  • A "Rate this session" option appears on the Session after its start time.
  • Attendees can be sent a push notification that links straight to the feedback screen.
  • Each attendee can submit once per Session.
  • Event Organizers can view the feedback collected for each Session.

In-session feedback complements your existing post-event surveys rather than replacing them.

👤 Attendee profiles

Customizable attendee profiles (📦 Salesforce upgrade required)

Attendees now have more control over how they appear to others in the app. From the Profile page, each attendee can:

  • Edit their name, title, company, and a freeform "About Me" bio
  • Add a profile photo
  • Turn the visibility of individual profile fields on or off — job title, company, email, phone, LinkedIn, X (Twitter), and Instagram

Event Organizers can also define event-specific profile fields — for example, "Tech Stack" for a developer conference or "Specialty" for a medical conference — so profiles capture details relevant to the event.

📊 Reporting & analytics

Navigator usage analytics and organizer reporting (📦 Salesforce upgrade required)

You can now see how attendees engage with the Navigator app for each Event, out of the box. A new Mobile Attendee App Usage record per event captures counts for home views, agenda views, attendee directory and profile views, speaker and speaker-profile views, content views, ticket views, session registrations and deregistrations, and notification opens. Two ready-made reports ship with the package: Navigator Active Users per Event and Navigator Feature Engagement per Event. This helps you understand adoption and engagement without custom work, and gives your account team accurate, event-level usage. Engagement is captured across both iOS and Android, and the analytics are privacy-safe — no personal information is collected.

🎨 General enhancements

A refreshed Navigator look

The Navigator welcome and splash screens now feature Blackthorn's new Spring Green branding for a cleaner, more modern first impression.

Add your own event logo (📦 Salesforce upgrade required)

You can now upload a logo for the Navigator app per event, so the experience reflects your brand. Set it on Event Settings via the new Event Navigator Logo field (PNG or JPG, recommended max 300KB).

Mobile-friendly event description (📦 Salesforce upgrade required)

You can now give Navigator a concise, mobile-optimized event description instead of your full webpage copy. Set a Mobile Description on the Event and choose what Navigator shows with the new Navigator Description Type setting ("Mobile Description" or "Full Description"). If you pick Mobile Description but leave it blank, Navigator falls back to the full description.

Sessions on the speaker page

A speaker's detail page now lists the sessions they're presenting, and attendees can tap a session to jump straight to it.

A more consistent attendee & speaker experience

The Attendees and Speakers lists now share a consistent layout and styling for a smoother experience when moving between them.


🐛 What's fixed

No customer-facing bug fixes in this release


🛠️ Technical reference

This section is intended for Salesforce admins. The fields, object, and reports below ship in the Events 5.47 package. Field API names and types are taken from the package metadata. The in-app experiences ship through the Navigator mobile app update.

In-session ratings and feedback — fields & reports
  • Object: Session Attendee (conference360__Session_Attendee__c)
    • Session Feedback — Session_Feedback__c — Long Text Area (32,768) — Attendee-written feedback for this session. Submitted via the Event Navigator mobile app.
  • The five-level star rating is recorded on the Session Attendee record; this release adds the in-app rating and feedback experience and the field that stores the written response.
  • Report: Session Attendee Feedback (Blackthorn Events Reports folder), backed by a new "Sessions with Session Attendees" report type.
Customizable attendee profiles — fields
  • Object: Attendee (conference360__Attendee__c)
    • About Me — About_Me__c — Long Text Area (1,000) — Bio/about text provided by the attendee via the Navigator mobile app.
    • Profile Fields Data — Profile_Fields_Data__c — Long Text Area (131,072) — JSON storing custom profile field values and visibility settings per attendee.
    • Per-field visibility toggles (all Checkbox): Show_AboutMe__c, Show_Company__c, Show_Email__c, Show_Phone__c, Show_Title__c, Show_LinkedIn__c, Show_Twitter__c, Show_Instagram__c
  • Object: Event (conference360__Event__c)
    • Profile Fields Config — Profile_Fields_Config__c — Long Text Area (131,072) — JSON defining organizer-configured custom profile fields for event attendees in Navigator.
Navigator usage analytics — object, fields & reports
  • New object: Mobile Attendee App Usage (Mobile_Attendee_App_Usage__c), one record per event, linked via an Event__c lookup and keyed by Usage_Key__c (Text 255). Engagement counters (all Number 18,0): Home_Views__c, Agenda_Views__c, Attendee_Directory_Views__c, Attendee_Profile_Views__c, Speaker_Views__c, Speaker_Profile_Views__c, Content_Views__c, Ticket_Views__c, Custom_Tab_Views__c, Session_Registrations__c, Session_Deregistrations__c, Notification_Opens__c. Profile engagement counters added by the profiles feature: Profile_Completions__c, Visibility_Updates__c.
  • Object: Event (conference360__Event__c) — Navigator First Enabled Date — Navigator_First_Enabled_Date__c — DateTime — The date and time when Navigator was first enabled on this event.
  • Reports: Navigator Active Users per Event, Navigator Feature Engagement per Event (Blackthorn Events Reports folder), backed by a new "Events with Navigator Usage" report type.
  • Event record page: the packaged Event record page now includes the Navigator enablement/status card (Active/Inactive state, event code, and the enable-confirmation described under Action required).
General enhancements — fields
  • Object: Event (conference360__Event__c)
    • Mobile Description — Mobile_Description__c — Long Text Area — A short event summary shown in Navigator. For best mobile display, aim for 200–300 characters.
    • Navigator Description Type — Navigator_Description_Type__c — Picklist (Mobile Description, Full Description) — Controls the event description shown in Navigator.
  • Object: Event Settings (conference360__Event_Settings__c)
    • Event Navigator Logo — Event_Navigator_Logo__c — Long Text Area — Upload logo for the Navigator app. Recommended: max 300KB, PNG or JPG format.
  • App-side enhancements with no new Salesforce fields: refreshed welcome/splash branding, speaker associated-sessions section, and attendee/speaker list consistency (arrive with the Navigator app update).

⬆️ How to upgrade

Attendees update Blackthorn Navigator from the App Store or Google Play. To get the supporting fields, object, and reports, go to the Blackthorn Candy Shop and upgrade Events to 5.47.

For step-by-step instructions, click here.