The Blackthorn Log object captures errors and performance issues related to Blackthorn Events so that you can trace, report, and troubleshoot issues.
Records are automatically created and related to the records that threw an error.
Use Cases
Troubleshooting Event Registration Issues
Blackthorn Logs are instrumental in identifying why an Event Registration Submission (ERS) record might fail. This capability is crucial for ensuring Attendees receive confirmation emails and that their registration process is smooth.
Preventing Data Loss
Blackthorn Logs play a vital role in preventing the loss of registration data or payments, which is essential for maintaining the integrity of the event registration process.
Batch Processing of Records
In scenarios with high concurrent registrations, Blackthorn Logs can be used to monitor and manage batch processing of ERS records, ensuring that the registration process is efficient and error-free.