Authorize Events

By authorizing the Events app, the Event data you create in Salesforce will be visible on your registration page. We recommend reauthorizing the app if the initial authorized user has new permission sets or a new user has taken over the role (this can be avoided by using an Integration User). If there is an authentication error after clicking the Event Page URL, you will need to reauthorize the app.

The authorizing user must have a standard System Administrator profile and be assigned both an Events and Payments license, along with the following permission sets.

• Blackthorn | Events (Admin)

• Blackthorn | Payments (Admin)

Manually Authorize/Reauthorize Events

Complete the following steps to manually reauthorize the Blackthorn Events app after re-assigning permission sets or licenses.

1. From the App Launcher, navigate to the Events (Admin) app.

2. Click the Blackthorn | Events Admin tab.

3. Click Authorize the App.
    

4. Click Allow.
    

5. If the authorization is successful, you'll receive a success message like the one below.
    

6. If reauthorizing as a new user (changing the existing authorized user), please reschedule all Blackthorn Events scheduled jobs as the new authorized user. Please follow the below steps:

   1. Navigate to the Blackthorn | Events Admin tab.

   2. Click Scheduled Jobs.

   3. Click Schedule Recommended Event Jobs.

   4. You can see our scheduled jobs in Setup - Jobs - Scheduled Jobs. All of our job names start with Blackthorn | Events. These should all have the new authorized user listed under Submitted By.

Enable a Fixed IP Address on Profiles

Complete the following steps to implement the IP address restriction on a profile. 

1. Send Blackthorn Supportyour org ID and ask them to enable it. 

   • If you use a custom proxy URL, please share it with Support. (A custom proxy is not necessary unless your organization needs one to meet your security restrictions.)

   • If you use Blackthorn Events with iframes, please share your domain with Support.

2. Once Support enables it via our LMO, select an IP address for the Events webapp / Conect360 from the table below. 

3. Complete the steps to authorize the Events app manually. 

Update Network Access Settings

You must update your Network Access Settings before the Events app can be authorized if you are using a VPN and there are network access restrictions.

1. Go to Setup.

2. In the quick find box, enter and click "Network Access".

3. Click New.

4. Fill in the following fields.

   • Start IP Address (required)

   • End IP Address (required)

   • Description

5. Click Save.