Auction Settlement

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Settlement charges auction winners for everything they owe in one payment: won items, buyer premium, raffle tickets and paddle-raise pledges. It runs automatically after an auction closes, or staff take payment in the checkout console.

Off by default

The Auction Settlement switch on /beta turns on auto-charge, the staff checkout console, the unpaid report and reconciliation. Off keeps current behavior unchanged.

Auto-charge at close

  • Turn on Auto Charge Enabled in the auction settings. Auto Charge Delay Minutes (default 60) gives staff time to fix winners before anyone is charged.
  • Bidders save a card in the bidder portal. Only cards that can be charged without the bidder present count as ready.
  • After the delay, one charge covers the whole order. Forge records the auction transaction, the Payments transaction and the sales document, then sends one consolidated receipt.
  • A late winner added after a charge creates a second round that charges only the new items.
  • An order with a zero total is marked paid with no charge.

Statuses

Each registration carries a Settlement Status in Salesforce: Unsettled, Partially Paid, Paid, Failed or Needs Action.

Retries

  • A declined card is retried 24 hours, 72 hours and 168 hours later, three attempts in total, then marked exhausted.
  • A card that needs bidder authentication, or a bidder with no card on file, moves to Needs Action. The bidder gets a payment link and no further automatic attempts run until they act.
  • If the payment gateway is not configured, the order stays ready and the unpaid report shows an alert.
  • Overlapping sweeps never double-charge: each order is charged exactly once.
No holds

Auctions never place authorization holds. Every charge is a one-time capture.

Permissions

Staff need the bt_fundraising_Auctions_Admin or bt_fundraising_Auctions_User permission set. Refunds need an admin.