---
title: "January 2024 - Version 3.43.13"
slug: "version-34313"
tags: ["Messaging", "Release Notes"]
updated: 2024-08-13T20:53:59Z
published: 2024-08-13T20:53:59Z
canonical: "docs.blackthorn.io/version-34313"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# January 2024 - Version 3.43.13

## Bug Fix

### Users Blocked and Unable to Send Messages

#### Description

After upgrading to the November release, internal and Experience Cloud users were blocked and unable to send messages. Users received the following error message: “You do not have permission to read the field Id on Organization.” Both user types were assigned a custom permission set, and the organization had a Site license.

#### Resolution

Since the system was designed to show this component only if the user had the correct permission set or was assigned a Messaging license, the following updates were made.

- The system will determine if the user is an Experience Cloud user. If they are, the system will automatically allow the user to send messages.
- We recommend that customers assign a Blackthorn Messaging Standard User or Blackthorn Messaging Standard User – Community permission set.