July 2023 - Version 3.42.3
  • 22 Aug 2023
  • 1 Minute to read
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July 2023 - Version 3.42.3

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Article Summary

Bug Fix

Description

When a recipient texts “Stop” back to the sender, the recipient receives an opt-out confirmation message, but the Do Not SMS checkbox on the Contact record is not updated. The sender in this scenario has the Blackthorn Messaging Standard User and Blackthorn Messaging Lightning User permission sets.

Resolution

The Do Not SMS checkbox on the Contact record will be automatically set to “True” when the recipient replies “Stop.”