--- title: "Version 3.39" slug: "version-339" tags: ["Release Notes", "Messaging"] updated: 2023-05-03T13:06:51Z published: 2023-05-03T13:06:51Z canonical: "docs.blackthorn.io/version-339" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt > Use this file to discover all available pages before exploring further. # May 2023 - Version 3.39 ## Enhancements ### Region-based Changes The following changes were made to the activation of Blackthorn Messaging to accommodate differing regional requirements. #### US After you've completed the installation steps, it’s time to activate your Blackthorn Messaging account. When we say "activation," we are referring to a one-time process that will create a Messaging account and link it to your Salesforce org. 1. Go to the Messaging Administration tab. 2. You will see a dialog that asks if you already have a Messaging account. Click **No, I need an account** to indicate that you do not have a Messaging account. ![USBased Changes_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/USBased%20Changes_1.png) 3. This will open the Account Registration dialog box. 1. Set `Account Region` = “United States (US1)”. 2. Review our Terms of Service and Privacy Policy. 3. Click the `I have read…` checkbox. 4. Click **Activate Now**. ![USBased Changes_2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/USBased%20Changes_2.jpg) 4. Click **Yes, I have an account**. ![USBased Changes_4](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/USBased%20Changes_4.png) 5. Set `Account Region` = “United States (US1)”. 6. Contact [Blackthorn Support](https://community.blackthorn.io/s/support) for the Account Number & API Key. 7. Once you have the Account Number & API Key, enter them in the `Account Number` and `API Key` fields. 8. Click **Save**. Your account is now registered and activated. ![USBased Changes_5](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/USBased%20Changes_5.png) 9. To change the credentials, click the **Change Credentials** button. ![USBased Changes_6](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/USBased%20Changes_6.png) 10. Update the fields as needed and click **Proceed**. ![USBased Changes_7](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/USBased%20Changes_7.jpg) #### EMEA After you've completed the installation steps, it’s time to activate your Blackthorn Messaging account. When we say "activation," we are referring to a one-time process that will create a Messaging account and link it to your Salesforce org. 1. Go to the Messaging Administration tab. 2. You will see a dialog that asks if you already have a Messaging account. Click **No, I need an account** to indicate that you do not have a Messaging account. ![EMEA Changes_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EMEA%20Changes_1.png) 3. This will open the Account Registration dialog box. 1. Set `Account Region` = “Europe (EU1)”. 2. Review our Terms of Service and Privacy Policy. 3. Click the `I have read…` checkbox. 4. Click **Activate Now**. ![EMEA Changes_2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EMEA%20Changes_2.jpg) 4. Click **Yes, I have an account**. ![EMEA Changes_4](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EMEA%20Changes_4.png) 5. Set `Account Region` = “Europe (EU1)”. 6. Contact [Blackthorn Support](https://community.blackthorn.io/s/support) for the Account Number & API Key. 7. Once you have the Account Number & API Key, enter them in the `Account Number` and `API Key` fields. 8. Click **Save**. ![EMEA Changes_5](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EMEA%20Changes_5.png) Your account is now registered and activated. ### Card UI Changes The UI for the Payment Methods section has been modified to be more user-friendly. ![CardUICharge_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_1.png) - Clicking the **Add Card** button opens a new window. This provides an easy and faster way to enter the `First Name`, `Last Name`, `Card Number`, `Expiry Date`, `CVV` and other details. ![CardUICharge_2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_2.png) - Alternatively, the user can click **Choose Default Payment** to make payments using the default Payment Method. Users can change the Payment Method at any time. ![CardUICharge_3](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_3.png) - Once a card is set as the default Payment Method, it will remain the default Payment Method until changed. ![CardUICharge_4](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_4.png) - User cannot delete a card if it is set as the default Payment Method. - Cards not set as the default Payment Method can be deleted at any time. ![CardUICharge_5](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_5.png) ![CardUICharge_6](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_6.png) ## Bug Fix ### Community User Permission Set #### Description Users received the following error when trying to assign a Community user the standard Community permission set. “Can’t assign permission set Blackthorn Messaging Standard User - Community to user [name]. The user license doesn’t allow Assigned Apps”. #### Resolution To resolve this issue, we removed the Assigned Apps’ permissions. Complete the steps below to set up a Community user and share From Phone Numbers. #### Setup Steps for Assigning Permission Sets to a Community User 1. Click the **Gear icon** in the upper right-hand corner. 2. Click **Setup**. 3. Type “Permission Sets” in the Quick Find box. 4. Click **Permission Sets**. 5. Click **Clone** next to the permission set “Blackthorn Messaging Standard User – Community”. 6. Set the `Label` to “Custom Blackthorn Messaging Standard User – Community”. 7. Set the `API Name` to “Custom_Textey_Standard_User_Community” 8. Click **Save**. 9. Open the permission set that you just created. 10. In the Apps section, click **Assigned Apps**. 11. Click **Edit**. 12. Remove the following Enabled Apps. - simplesms.Textey (simplesms__SimpleSMS) - simplesms.Textey (simplesms__Textey_ltng) 13. Click **Save**. You can now assign this permission set to Community users. #### Create Community Users 1. **Create a new Account.** 1. Enter “Accounts” in the All Apps menu search. 2. Click **Accounts**. 3. Click **New**. 4. Enter an `Account Name`. (We suggest using “Community Account”, but the `Account Name` can be anything.) 5. Click **Save**. 2. **Create a new Contact.** 1. Enter “Contacts” in the All Apps menu search. 2. Click **Contacts**. 3. Click **New**. 4. Enter a `First Name` and `Last Name`. 5. Set `Account Name` to the Account created in Step 1. 6. Enter a phone number in the `Phone` field. 7. Click **Save**. 3. **Create a new user.** 1. In the Contact you just created, click the **Enable Customer User** button. (The button is only available if your org has Community access enabled.) 2. Enter an `Email`. 3. Enter a `User Name` 4. Set `License` = “Customer Community Login”. 5. Click **Save**. 4. **Assign a permission set.** 1. Click the **Gear icon** in the upper right-hand corner. 2. Click **Setup**. 3. Type “Permission Sets” in the Quick Find box. 4. Click **Permission Sets**. 5. Click the permission set you created in Setup Steps for Assigning 6. Permission Sets to a Community User. 7. Click **Manage Assignments**. 8. Click **Add Assignment** to assign users to the permission set. 9. Add the user you created in Step 3 and click **Assign**. #### Sharing From Phone Number to the Community users 1. **Add an Account lookup to the Phone Number object.** 1. Click the **Gear icon** in the upper right-hand corner. 2. Click **Setup**. 3. Click the Object Manager tab. 4. In the Quick Find box, enter “Phone Number”. 5. Click **Phone Number**. 6. Click the Fields & Relationships tab. 7. Click **New**. 8. Select `Lookup Relationship`. 9. Click **Next**. 10. Set `Related To` = “Account”. 11. Click **Next**. 12. Enter a `Field Label` and `Field Name`. 13. Click **Next**. 14. Click **Next**. 15. Click **Next**. 16. Click **Save**. 2. **Populate the Account in a Phone Number record.** 1. Go to the Messaging app. 2. Open the Phone Number Tab that you want to share with a Community user. 3. In the `Account` field, add the Account you created in Create Community Users – Step 1. 4. Click **Save**. *NOTE: If you want to make Phone Numbers available to other communities, clone the Phone Number record and add different Accounts to the Phone Number record.* 3. **Your Phone Number sharing journey begins here.** 1. Go to Setup. 2. In the Quick Find box, search for “Digital Experiences”. 3. Open the Digital Experiences folder and click **Settings**. 4. Scroll down to the Sharing Sets section. 5. Click **New**. 6. Set `Label` = “BT Messaging Phone Number Sharing”. 7. Click into the `Sharing Set Name` field. 8. In the Select Profiles section, select the profile of the Community users that you want to use the `From Number`. *Example: Customer Community Login User and Customer Community Plus Login User* 9. In the Select Objects section, add the Phone Number object to the Selected Objects column. *Note: The Phone Number object should be Public Read Only for Default External Access in OWD.* 10. In the Configure Access section, click **Set-up**. 1. Set the `Account` for the user. 2. Set `Target Phone Number` = “Account__c”. 3. Set `Access Level` = “Read Only”. 4. Click **Update**. 11. Click **Save**.