Version 3.36.1
- 04 Jan 2023
- 1 Minute to read
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Version 3.36.1
- Updated on 04 Jan 2023
- 1 Minute to read
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- DarkLight
Article Summary
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Issue with Adding New Payment Method
Description
The customer received an error message when trying to add a new Payment Method in the Textey Administration tab.
Resolution
This was a backend issue with the API. A patch version has been released. Alternatively, you can follow the steps below.
NOTE: This must follow syncing with a client.
- Find the client's Account ID located on the Messaging Admin tab.
- Search for the account in the Blackthorn Messaging app.
- Go to the Account detail page.
- Click Edit.
- Check the checkbox
Allow Plan Upgrade
. - Ask the client to refresh the Messaging Admin page and add a new card from the Add Card button.
- After the client successfully adds the card, go to the Blackthorn Messaging Account detail page.
- Click Edit.
- Uncheck the
Allow Plan Upgrade
checkbox.