Charges / Refunds
  • 06 Oct 2023
  • 1 Minute to read
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Charges / Refunds

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Article summary

Warning
When using this function, there are no "undo" calls. Be careful when clicking any of the buttons. If you want to make sure everything comes over correctly, sync a small number of records before syncing all of them.

  1. Navigate to the Payment Gateway object.
  2. Select the "View All" option.
  3. Click the Payment Gateway record you want to sync.
  4. Click the Sync with Stripe button.
  5. Select either the Core, Billing, or Connect tab.
    G_04 historical sync pic 1
  6. In the From: and To: fields, choose a date/time range for the data sync, if applicable.
    G_04 historical sync pic 2
  7. Click the Charges/Refund button.
    Historical Sync Stripe Charges Refunds
  8. A message will appear telling you that the process has started.

Suggestion
If you have a large number lot of records (10,000+), click the Sync button and let the process run all night.


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