---
title: "About Event Settings"
slug: "event-settings-1"
tags: ["Events"]
updated: 2026-02-19T16:46:39Z
published: 2026-02-19T16:46:39Z
canonical: "docs.blackthorn.io/event-settings-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# About Event Settings

Important Change to Event Settings and Event Groups

Event Settings applied at the Event Group level will override all Event Settings applied at the individual Event level. Previously, Event Settings applied at the Event level overrode Event Settings applied to an Event Group.

## About Event Settings

The Event Settings object stores all of the information about how your Event will look on the front end and how everything will be processed on the back end. An Event Settings record determines the look and feel for all related Events, removing the need to define the Event Settings's fields for each Event that you create.

When you install the Events app, we deploy a default Event Settings record. We recommend starting with the default record. After you create your first Event, customize the default Event Settings record to update the look and feel and determine which information you want to share.

### Benefits

- Create different Event Settings based on your Event types.
- Define these settings once, and each related Event inherits the settings.

### Important Features

There are three important features tied to the Event Settings object: Relationship Settings, Data Dictionary, and Event to Campaign Sync. Group your Events by their look and feel and how they need to interact with each of the following features.

#### Relationship Settings

If you have two Events each with its own Relationship Settings record, then you will need two different Event Settings records.

- **Event 1**
  - Relationship Settings record 1: Generate new Leads/Contacts from Attendees that aren’t already in your system.
  - Event Settings record 1
- **Event 2**
  - Relationship Settings record 2: Do not generate new Leads/Contacts from Attendees that aren’t already in your system.
  - Event Settings record 2

#### Event to Campaign Sync

If you have two Events that support members, each with its own Campaign Member **Status** selection, then you will need two different Event Settings records.

- **Event 1**
  - Membership page registrants Campaign Member **Status** = “New Member”
  - Event Settings record 1
- **Event 2**
  - Weekly meeting participants Campaign Member **Status** = "Responded"
  - Event Settings record 2

### Find the Event Settings Tab

1. Click the **App Launcher** icon.
2. Type and select "Blackthorn | Events (Admin)."
3. Click the Event Settings tab.
4. For the Event Settings List View, we suggest changing the view from “Recently Viewed" to "View All" and then pinning "View All."

## Enable Payment Methods

If the Event is paid, select how Attendees can pay during Checkout. "Pay Later" will create an Invoice that you can send to the Attendee later.

![Enabled Payment Methods](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Enabled%20Payment%20Methods.png)

### ACH Payment Methods

The Authorize.net Payment Gateway is the only gateway that accepts (electronic fund transfer) ACH Payment Methods during the Events checkout process.

For all other gateways, we recommend using the [Pay Later option](https://docs.blackthorn.io/docs/pay-later).

To activate an Authorize.net Payment Method, go to the Event Settings record for the Event, and add “ACH” to **Enabled Payment Method**. For some organizations, the “ACH” picklist value will need to be activated via Setup.

## General Information

The General section and accompanying fields are located above the Branding & Language section on the out-of-the-box Event Settings object page layout for new installs.

- **One Unique Attendee Email Per Event**
- **Require At Least One Ticket To Publish**
- **Waitlisting: Automate**
- **Hide QR from AttendeeLink**
- **Waitlist Message**
- **Allow Edits to Attendee Fields**
  - If enabled (checked), an Attendee can update their AttendeeLink fields regardless of the **UI Experience** value. IMPORTANT: For an Attendee to make changes, their **Registration Status** must be set to "Invited".
  - If disabled, an Attendee can NOT change their information.

![Event Settings_General Section.png](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Event%20Settings_General%20Section.png)

## Ticket Information

### Hide Price Range

When Hide Price Range = “Yes,” the price range text will be hidden from the Event overview page, right above the register button.

![Hide Price Range 1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Hide%20Price%20Range%201.jpeg)

---

![Hide Price Range 2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Hide%20Price%20Range%202.jpeg)

### Overview Pricing

When **Overview Pricing** = “No,” the price range component will be hidden from the Event overview page.

## Donations

The picklist field **Create Opportunities for Donations** (create_opportunities_for_donations_c) was added to the Event Settings. The default setting is “No.”

If **Create Opportunities for Donations** = “Yes” in the Event Settings, an Opportunity record will be created for each Event Item where **Type** = "Donation".

Each new Opportunity will include the following information:

- **Account Name** = Attendee or Donor's full name
- **Close Date** = date the Donation was made
- **Amount** = amount of the Donation
- **Opportunity Owner**

## Main Contact (Primary Registrant) Form

### Hide the Main Contact Address during Checkout

When Hide Main Contact Address = “Yes,” the related address fields will be hidden from the UI during checkout.

Exception - Please Read

The **Phone** field will be visible on the Contact Information form even if the Hide Main Contact Address field is set to “Yes” on the Event Settings. The Contacts **Phone** is a required field for the BT Events Attendee Matching Rule.

#### Set to Yes

![Hide Main Contact Address 1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Hide%20Main%20Contact%20Address%201.jpeg)

---

![Hide Main Contact Address 2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Hide%20Main%20Contact%20Address%202.png)

#### Set to No

![Hide Main Contact Address 3](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Hide%20Main%20Contact%20Address%203.png)

### Hide Main Contact Company Name in Checkout

When Hide Main Contact Company Name is set to “Yes,” the company field will be hidden from the UI.

![Hide Main Contact Company Name 1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Hide%20Main%20Contact%20Company%20Name%201.jpeg)

---

![Hide Main Contact Company Name 2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Hide%20Main%20Contact%20Company%20Name%202.png)

## Design/UI

### Background Color

Enter the hex number in the **Background Color (#)** for the Event's background color.

### Primary Color

Enter the hex number in the **Primary Color (#)** for the Event's primary color.

### Card Color Theme

Select “Dark” or “Light” for the **Card Color Theme**. The default is “Light.”

### Font

Change the **Font** of your Event listing.

- All Google Fonts that are listed as picklist values on the Event Settings’ **Font** field are currently supported.
- To add your own custom font, use the following example: [Custom CSS Injection - Example 3](https://docs.blackthorn.io/docs/custom-css-injection#example-3-add-a-custom-font).

### Injecting Custom CSS

Injecting custom CSS into an Event Settings will apply the CSS to all Events related to the Event Settings. This can be done by adding the **Custom CSS Url** field to your Event Settings page layout.

This [example](https://gist.githubusercontent.com/johnrcui/48098dc566f6bfe86569e20fcdb6579b/raw/40b49b5a31f17978d6f86a6d6ae37ec237b2e2ed/css-override.css) will change the title to red, and the background of the title to green.

```css
.page-event-details h1.title {
  background-color: red;
}

.page-event-a1q0I00000A58pwQAB h1.title {
  background-color: green;
}
```

This [example](https://gist.githubusercontent.com/brettttttt/71ede950b760ac7a1b8f2fda29651435/raw/85b19d119ad3243f23e2c36cd572d3a08079e63f/gistfile1.css) will hide the **Event Start Date** and **Event Start Time** for your Event.

```css
.welcome.ng-star-inserted {
    display: hidden;
}
  .start-dates {
    display:none !important;
  }
  #date-and-time {
    display:none !important;
  }
```

**Note:** Custom CSS must be correctly served as a file with a MIME type of 'text/CSS' in order for it to load correctly.

### Favicon URL

Add a URL to the **Favicon Url** field on the related Event Settings record to link a branded Favicon. All Events linked to an Event Settings with this field populated will display the custom Favicon instead of the default Blackthorn Favicon.

Use one of the following ways to set a Favicon URL.

#### Set on a Single Event

Set the Favicon on an Event-by-Event basis by using the **Favicon Url** field on the Event Settings record that is related to an Event or series of Events.

1. Upload the image to your Salesforce Files.
2. Open the file.
3. Click **Public Link**.
4. Set the **Expiration date** = “Off”
5. Set the **Password** = “Off”
6. Click **Copy Link**.
7. Open the URL in a new browser and click **Download**.
8. Navigate to all downloads and find the image file.
9. Copy the URL (downloaded file). You may need to right-click the file and click **Copy Link Address**.
10. Open the Event Settings record related to the Event.
11. Click the **Pencil** icon.
12. Enter the URL in the **Favicon Url** field. ![Favicon_Event Settings](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Favicon_Event%20Settings.png)
13. Click **Save**.

#### Set on All Events

Set the Favicon URL globally, which will apply the Favicon to all Events and Event Groups in the org.

1. Upload the image to your Salesforce Files.
2. Open the file.
3. Click **Public Link**.
4. Set the **Expiration date** = “Off”
5. Set the **Password** = “Off”
6. Click **Copy Link**.
7. Open the URL in a new browser and click **Download**.
8. Navigate to all downloads and find the image file.
9. Copy the URL (downloaded file). You may need to right-click the file and click **Copy Link Address**.
10. Go to the Blackthorn | Events Admin tab.
11. Click the Settings tab.
12. Enter the URL in the **Favicon Url** field. ![Favicon_Set Globally](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Favicon_Set%20Globally.png)
13. Click **Save**.

#### Example

The Blackthorn B is the default Favicon and in this Event example, it was replaced by populating the **Favicon Url** field ![Favicon URL 1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Favicon%20URL%201.png)

---

![Favicon URL 2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Favicon%20URL%202.png)

Note: The default sizing for a Favicon is 16x16 pixels.

#### Non-Salesforce File Storage

If you are using public Salesforce files or Google Drive links in the **Favicon Url** field, follow the instructions below.

1. Create the URL using this format: [https://drive.google.com/u/1/uc?id=$FILE_ID&export=download](https://drive.google.com/u/1/uc?id=$FILE_ID&export=download)
2. Change “$FILE_ID” to the desired FILE_ID.

## Other Settings

### 24-hour Format

If you would like to change the date format on your Event overview page from am/pm to 24-hour, update the Show 24 Hour Time Format to "Yes".

![24 Hour Format](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/24%20Hour%20Format.png)

### Block Duplicate Registrations

The **Block Duplicate Registrations** field (conference360__Block_Duplicate_Registrations__c) allows users to block duplicate registrations.

When **Block Duplicate Registrations** is checked, duplicate Invoices will *NOT* be created when an Attendee registers twice in a row while the first registration is still being processed.

**Note:** Current users need to manually add the **Block Duplicate Registrations** field to the Event Settings page layout.

#### Duplicate Rules and ERS Records

Duplicate rules ensure completed and processed registrations are handled by duplication logic when configured to block duplicates on creation, including Event Registration Submission (ERS) records with **Status** set to “To Process” and a value in the new **Primary Email** (conference360__Primary_Email__c) field.

- If the Event Settings **Block Duplicate Registrations** = “True” and an Attendee submits a registration that has an ERS record with **Status** set to “To Process” or “Completed” and the **Primary Email** field is populated, then the Attendee will get an error when they try to submit a duplicate registration.
- If the Event Settings **Block Duplicate Registrations** = “False” and an Attendee submits a registration that has an ERS record with **Status** set to “To Process” or “Completed” and the **Primary Email** field is populated, the Attendee will be able to submit a duplicate registration successfully.

### Contact and Payment Details for Free Events

The Event Settings' **Remove Info Page for Free Events** (conference360__Remove_Info_Page_for_Free_Events__c ) field allows users to add or remove the contact information/payment details page for free Events. The picklist values are “Yes” or “No,” and the default value is no.

When **Remove Info Page for Free Events** = “Yes” (enabled), the last page during checkout is hidden. This page usually asks for additional contact/payment information. This feature can only be enabled for free Events.

If a free Event has the Event Settings **Remove Info Page for Free Events** and **Enable Captcha** fields enabled, Attendees will see the reCAPTCHA on the last page of the registration process.

**Note:** Current users may need to manually add the **Remove Info Page for Free Events** field to the Event Settings page layout.

### Copy Related Info to All Responses

When an Attendee registers a group, they can now click the **Copy related info to all the responses** button to copy their Form responses to all Attendees in the group if the new Event Settings’ **Allow Form Responses for Attendee Group** field is set to "Yes." The new field removes the repeated copy-paste step and decreases the time it takes to register everyone.

Important Notes

- The Forms must be identical and have the same Form record ID.
- The **Copy related info to all the responses** button will only be displayed if the first Event Item shown has custom questions.

![Checkout with Copy info to all responses button](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Checkout%20with%20Copy%20info%20to%20all%20responses%20button.png)

### Countries to Exclude or Include

The **Countries To Exclude** field defines which countries should be removed as available options for Attendees during checkout. If a country is excluded, payment cards from that country cannot be used for checkout.

Since the **Countries To Exclude** picklist allows up to 100 options, which may be overwhelming for Attendees, you can instead use the **Countries To Include** field.

The **Countries To Include** field gives you the option to overwrite the values in the **Countries To Exclude** field.

To use the **Countries To Include** field, choose values from the **Countries To Exclude** picklist and place them in the **Countries To Include** field, separated by commas.

Attendees will now see only the countries in the **Countries To Include** field as available options in the Attendee Info Form’s **Country** picklist.

NOTE: If the Event Settings’ **Countries To Exclude** and **Countries To Include** fields both contain values, Attendees will only see the values in the **Countries To Include** field in the Attendee Info Form’s **Country** picklist.

### Custom Cancelation Message

If your Attendee cancels their registration via their AttendeeLink, you can replace the default cancelation message with one of your own. Add the message to the **Ticket cancelation message** field on the Event Settings record.

### Date Format

Use the **Date Format** field to change the date format on the Event’s webpage. The included picklist values are as follows.

- MM/DD/YY
- MM/DD/YYYY
- DD/MM/YY
- DD/MM/YYYY
- YY/MM/DD
- YYYY/MM/DD

### Disable Auto-Add to Default Event Group

The Event Settings **Disable Auto-Add to Default Event Group** (conference360__Disable_Auto_Add_to_Default_Event_Group__c ) field allows Event Organizers to determine whether an Event should automatically be added to the Event Group that is marked as the default Event Group.

- If **Disable Auto-Add to Default Event Group** is unchecked (default setting), the new Event will be added automatically to the default Event Group.
- If **Disable Auto-Add to Default Event Group** is checked (enabled), the new Event will not automatically be added to the default Event Group.

### Disable Checkout as Someone Else

When **Disable Checkout as Someone Else** is checked, the Attendee will not see the "Someone Else" option on checkout. This field will need to be added to your Event Settings page layout.

![Disable Checkout as Someone Else 1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Disable%20Checkout%20as%20Someone%20Else%201.png)

Once the box is checked, the Attendee will no longer see the "Someone Else" option.

![Disable Checkout as Someone Else 2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Disable%20Checkout%20as%20Someone%20Else%202.png)

### Disable Not You

When **Disable Not You** is checked and an Attendee receives an invite from an AttendeeLink, they will not see the **Not You** button.

A common use case for this is with invite-only Events and with Attendees forwarding invite emails to block other people from registering.

### Enable Event Search Options

If the Event Settings **Search Bar** field is set to “On,” Attendees can search the Event for related information using the following search criteria.

- Sponsors: **Sponsor Name**
- Speakers: **First Name** and **Last Name**
- Attendees: **First Name**, **Last Name**, and **Title**
- Sessions: **Session Name**
- Event FAQ:
  - existing questions: A **Question** in simple or richTextQuestion form and an **Answer** in simple or richTextAnswer form
  - new questions: A **Question** in simpleTextQuestion form and an **Answer** in simpleTextAnswer form

### Enable Social Sharing

The Event Settings **Enable Social Sharing** checkbox allows Event Organizers to show or hide the **Share** button on an Event webpage.

- Object: Event Settings
- Field Label: **Enable Social Sharing**
- API Name: conference360__Enable_Social_Sharing__c
- Data Type: Checkbox
  - Default: Unchecked (hide button by default)
  - When enabled (checked), potential Attendees will see the **Share** button across all user interfaces.
  - When disabled (unchecked), potential Attendees will not see the **Share** button.

*If you don’t want Attendees to see the **Share** button, no additional action is needed.*

To use the **Enable Social Sharing** checkbox, start by adding it to the Event Settings page layout.

1. Click the **Gear** icon in the upper right-hand corner.
2. Click **Setup**.
3. Click the Object Manager tab.
4. In the Quick Find box, enter and click “Event Settings.”
5. Click the Page Layouts tab.
6. Click the Page Layout Name.
7. In the Quick Find box, enter “Enable Social Sharing.”
8. Drag and drop the field on the page layout.
9. Click **Save**.
10. Go to the Event Settings record.
11. Click the **Pencil** icon next to the “Enable Social Sharing field.
12. Check the box.
13. Click **Save**.
14. Go to the related Event record and click **Update**.

![Event Settings_Social Sharing Field](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Event%20Settings_Social%20Sharing%20Field.png)

### Redirect Registered Users to their AttendeeLink

The Event Settings **Auto Redirect Users to Confirmation Page** (conference360__ Auto_Redirect_Users_to_Confirmation_Page__c) field ensures authenticated users (EC users, authenticated iframe, AttendeeLink users) who register for an Event via an Experience Cloud/Community or iframed webpage are redirected to their AttendeeLink if they revisit the (non-AttendeeLink) **Event URL**.

### Register Walk-up Attendees

The Event Settings **Allow Walk Up Registrations** field lets Event Organizers determine whether Event Staff can accept walk-up registrations by showing or hiding the **Add Attendee** button, providing greater control over the registration experience on the day of the Event.

If **Allow Walk Up Registrations** is checked, Event Staff will see the **Add Attendee** button and can accept walk-up registrations on the Mobile Check-in app. This update changes the default behavior.

If **Allow Walk Up Registrations** is unchecked (new default setting), Event Staff can only check in pre-registered Attendees.

#### Salesforce Versions Before 5.32

If the related Salesforce org uses an older version (prior to version 5.32) and doesn’t have the **Allow Walk Up Registrations** field, the **Add Attendee** button used for walk-up registrations will remain available on the Mobile Check-in app. Previously, the **Add Attendee** button disappeared in the Mobile Check-in app when using older Salesforce versions.

### Separate Donations and Products from Tickets

Create a customized checkout experience by separating the Donations and Products sections from the Tickets and placing them on their own pages. Separating everything helps Attendees find what they need. The Donations page offers an intuitive and focused interface, while the Products page highlights products to ensure they are visible to Attendees.

To place the Donations and Products sections on their own pages during checkout, set the Event Settings field **Display Donations & Products separately** to “Yes” (checked).

To continue using the current functionality, leave **Display Donations & Products separately** set to “No” (unchecked).

Note: If a Form is related to a Donation or Product record, the Form will be displayed on the page with the Donation or Product.

### Show/Hide the Join Video Stream Button

The **Remove URL from Attendee Links** field allows users to hide the **Join Video Stream** button to Attendees on the AttendeeLink page when the value in the Event’s **Webinar/Meeting ID** or **Webinar/Meeting Account** field is removed.

- If the value is set to "No" or left blank, the existing behavior will continue.
- If the value is set to "Yes" and the value in the **Webinar/Meeting ID** or **Webinar/Meeting Account** field is deleted, the information in the Attendee’s **Webinar/Meeting Join URL** field (**Join Video Stream** button) will be removed.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/AttendeeLink_Hide%20Join%20Video%20Stream%20button.png)

## Create Opportunity From Checkout

Check **Create Opportunity From Checkout** if you want an Opportunity automatically created from an Event checkout.

### Opportunity Open Stage Name

Defines the stage for an open opportunity created from the Event checkout and used with "Pay Later" Event checkouts.

For example, if **Create Opportunity From Checkout** is enabled and “Pay Later” was selected during checkout, the opportunity will be created with the name in the **Opportunity Open Stage Name** field.

### Opportunity Successful Stage Name

Defines the stage for a successful opportunity created from the Event checkout and used with completed Event checkouts.

For example, if **Create Opportunity From Checkout** is enabled and the checkout was paid successfully, the opportunity will be created with the name in the **Opportunity Successful Stage Name** field.

### Create Zero Dollar Opportunities

- If the **Create Zero Dollar Opportunities** field is set to “None” or “Yes” and **Create Opportunity From Checkout** is checked, Opportunity records will be created for free and $0.00 Event orders.
- If the value is “No” and **Create Opportunity From Checkout** is checked, Opportunity records will NOT be created for free and $0.00 Event orders.

![Create Zero Dollar Opportunities](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Create%20Zero%20Dollar%20Opportunities.png)

### Opportunity Record Type

The **Opportunity Record Type** field defines the Label of the record type you want when an Opportunity is created.