---
title: "Version 3.36.2"
slug: "version-3362"
tags: ["Release Notes", "Messaging"]
updated: 2023-01-05T14:42:18Z
published: 2023-01-05T14:42:18Z
canonical: "docs.blackthorn.io/version-3362"
excludeFromSearch: true
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Version 3.36.2

## Power Dialer: Component Error

### Description

The error message "A component error has occurred" has occurred while running the powerdialer and occasionally when opening Lead records.

![Messaging_V3362_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Messaging_V3362_1.png)

### Resolution

External IDs will now populate correctly, stopping the error from occurring.

## Apex Errors

### Description

The customer intermittently received the following Apex Error from Salesforce when users sent messages from the Lead record.

![Messaging_V3362_2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Messaging_V3362_2.png)

### Resolution

Created a method to terminate previous jobs if they are already in the system. We have tested with multiple users by terminating the jobs scheduled by the other users.

We will perform a backend sort when the actual job is running. If the job already exists, we will not schedule it again!

**NOTE:** This issue still exists and occurs in different ways. The team is working on a robust fix!

## Slowness in the Org

### Description

A user recently upgraded the Blackthorn Messaging app managed package and noticed extreme slowness in their org.

### Resolution

We updated the Utility Functions and functionality to identify the operating console and worked on the Console App related library.