---
title: "Version 3.36.1"
slug: "version-3361"
tags: ["Release Notes", "Messaging"]
updated: 2023-01-04T22:38:49Z
published: 2023-01-04T22:38:49Z
canonical: "docs.blackthorn.io/version-3361"
excludeFromSearch: true
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Version 3.36.1

## Issue with Adding New Payment Method

### Description

The customer received an error message when trying to add a new Payment Method in the Textey Administration tab. ![Messaging_V3361_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Messaging_V3361_1.png)

### Resolution

This was a backend issue with the API. A patch version has been released. Alternatively, you can follow the steps below.

**NOTE:** This must follow syncing with a client.

1. Find the client's Account ID located on the Messaging Admin tab.
2. Search for the account in the Blackthorn Messaging app.
3. Go to the Account detail page.
4. Click **Edit**.
5. Check the checkbox `Allow Plan Upgrade`.
6. Ask the client to refresh the Messaging Admin page and add a new card from the **Add Card** button.
7. After the client successfully adds the card, go to the Blackthorn Messaging Account detail page.
8. Click **Edit**.
9. Uncheck the `Allow Plan Upgrade` checkbox.