---
title: "Track Phone Number Opt-ins"
slug: "track-phone-number-opt-ins"
updated: 2024-08-15T21:12:49Z
published: 2024-08-15T21:12:49Z
canonical: "docs.blackthorn.io/track-phone-number-opt-ins"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Track Phone Number Opt-ins

The date and time that an SMS message recipient gives consent will be recorded on the record page.

To see the new settings, go to Messaging Admin Tab > Configuration Setting > Messaging Tab.

- Under the Outbound Message Settings heading, the Consent Settings now includes the **Consent Popup Frequency** field with the “Once per Recipient (Opt-In)” option.
- Select the object that you want to capture the consent date and time. By default, all objects configured to send SMS will be selected.
- When **Consent Popup Frequency** is set to “Once per Recipient (Opt-In),” you will see the following pop-up message.
  - “Please make sure you have created the field **SMS Optin DateTime** on the selected Objects before enabling this setting or else the consent date time will not get captured. See our documentation for more info.”  

![Consent Frequency_Once per recipient](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Once%20per%20recipient.png)

#### Expected Behavior

- If the **SMS Optin DateTime** field value is blank, message recipients will receive an SMS Consent pop-up modal since consent is happening today.
- When a message recipient selects the checkbox and clicks the **Send** button, the current date and time will populate the **SMS Optin DateTime** field.
- If no conversation record exists, the Consent Signature will be appended to the message since it is happening today.
- If the **SMS Optin DateTime** field is not blank, then message recipients will not see the SMS Consent pop-up modal, and the SMS will be sent.
- If the **SMS Optin DateTime** field has a future date, then message recipients will see the SMS Consent pop-up modal.
- When a message recipient selects the checkbox and clicks the **Send** button, the current date and time will replace the future date in the **SMS Optin DateTime** field.
- The following will occur if the Task trigger or Invocable Method is used to send SMS.
  - If the **SMS Optin DateTime** field is blank, the recipient will not receive the SMS.
    - The SMS Message record will not be created when **Status** = “Error.” The error message will be “This person has not Opt-In for SMS communication.”
  - If the **SMS Optin DateTime** field has a value, recipients will receive the SMS.
  - If the **SMS Optin DateTime** field contains a future date, the recipient will not receive the SMS.
    - The SMS Message record will not be created when **Status** = “Error.” The error message will be “This person has not Opt-In for SMS communication.”