Forge uses status fields to model the lifecycle of events, attendees, tickets, and sessions. Understanding what each status means — and what transitions are allowed — helps you manage your events correctly.
Event status
| Status |
Description |
Registration open? |
| Draft |
Event is being configured. Not visible to registrants. |
No |
| Active |
Event is live. Registrations are open (if Visible is true). Default status on creation. |
Yes |
| Completed |
Event has passed. New registrations are closed. |
No |
| Canceled |
Event has been canceled. Attendees should be notified and refunds processed manually. |
No |
| Forge |
Salesforce Object |
Salesforce Field |
| Event status |
conference360__Event__c |
conference360__Status__c |
:::(Note) (Attendee tracking uses two separate status fields, not one)
conference360__Attendee__c has independent Registration Status and Attendance Status fields — they are not the same field and don't move in lockstep. A person can be Registered (registration status) and still Pending (attendance status) until they're checked in at the door.
:::
Registration status
| Status |
Description |
| Lead |
Attendee record linked to a Lead rather than a Contact; has not yet registered. |
| To Invite |
Queued to be invited but the invite has not been sent yet. |
| Invited |
Invitation sent; has not yet registered. |
| Pending |
Registration in progress or awaiting a downstream step (e.g. payment). |
| Registered |
Registration complete (and payment captured, if required). |
| Waitlisted - Pending |
Event or ticket is at capacity; person is on the waitlist awaiting a spot. |
| Waitlisted - Rejected |
Person was on the waitlist but was not offered a spot. |
| Awaiting Approval |
Registration requires manual approval before it's confirmed (invite-only / approval-gated events). |
| Rejected |
Registration was declined during the approval step. |
| Declined |
Person declined an invitation. |
| Canceled |
Registration was canceled. Associated transactions may be refunded separately. |
Attendance status
| Status |
Description |
| Pending |
Default. Has not been marked as attended or a no-show. |
| Attended |
Checked in at the event. Set automatically by the mobile check-in app, or manually. |
| No-Show |
Registered but did not attend. Set manually or by a Salesforce automation. |
| Forge |
Salesforce Object |
Salesforce Field |
| Registration status |
conference360__Attendee__c |
conference360__Registration_Status__c |
| Attendance status |
conference360__Attendee__c |
conference360__Attendance_Status__c |
Ticket / Item status
| Status |
Description |
| Planned |
Ticket is configured but not yet on sale. |
| On Sale |
Ticket is available for purchase. |
| Sold Out |
Quantity is exhausted. Waitlist may apply depending on event settings. |
| Closed |
Sales window has ended (or was manually closed). |
| Unavailable |
Ticket is hidden from the registration page. |
| Forge |
Salesforce Object |
Salesforce Field |
| Ticket status |
conference360__Event_Item__c |
conference360__Status__c |
Speaker / Sponsor confirmation status
| Status |
Description |
| Pending |
Invitation sent; awaiting confirmation. |
| Confirmed |
Speaker or sponsor has accepted. Displayed on the event page if configured. |
| Declined |
Speaker or sponsor declined. |
Transaction status
A Transaction tracks two independent dimensions, not one combined status — the overall transaction lifecycle, and the underlying payment/capture state.
| Transaction Status |
Description |
| Open |
Created but not yet processed. Default on creation. |
| Process / Pending / Pending Payment Intent |
Payment is being processed by the gateway. |
| Completed |
Payment successfully captured. |
| On Hold |
Held for manual review or action. |
| Needs Review |
Flagged for manual review (e.g. a gateway dispute or mismatch). |
| Canceled |
Transaction was canceled before completion. |
| Failed |
Payment attempt failed. Registrant was not charged. |
| Payment Status |
Description |
| Authorized / Uncaptured |
Funds authorized on the card but not yet captured. |
| Captured / Paid |
Payment captured successfully. |
| Partially Captured |
Only part of the authorized amount was captured. |
| Refunded / Partially Refunded |
Full or partial refund issued. |
| Disputed / Dispute Warning |
Cardholder disputed the charge with their bank. |
| Transferred / In Transit |
Funds moved toward payout. |
| Reversed / Partially Reversed |
A prior transfer or payout was reversed, fully or partially. |
| Forge |
Salesforce Object |
Salesforce Field |
| Transaction status |
bt_stripe__Transaction__c |
bt_stripe__Transaction_Status__c |
| Payment status |
bt_stripe__Transaction__c |
bt_stripe__Payment_Status__c |