---
title: "Custom Questions"
slug: "smart-capture-custom-question-fields"
updated: 2026-01-27T21:26:38Z
published: 2026-01-27T21:26:38Z
canonical: "docs.blackthorn.io/smart-capture-custom-question-fields"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom Questions

## Create Custom Questions

There are three types of custom question fields that can be added: dropdown, multi-select, and free form.

These allow users to add optional custom fields to the Lead form and capture event-specific data, such as badge type, breakout sessions, or survey responses.

The answers to these questions are then exported to Salesforce along with the related Lead record.

### Start Here

Click the ![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Questions%20Logo.png) icon at the top of the screen to open the Custom Fields screen.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Click%20the%20Custom%20Question%20Icon.png)

### Add a Dropdown Field

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Fields_Dropdown.png)

1. Click **Add** in the Dropdown Fields box.
2. Enter a Dropdown Label.
3. Enter two or more options.
4. To add a second question in the Dropdown Fields section, click the **Add** button again and fill in the fields.

If you need to add Multi-Select or Free-Form questions, click **Add** in the appropriate section, then complete the steps below. Don’t click **Save Fields** yet.

If you don’t need to add any of the other question types, click **Save Fields**.

### Add a Multi-Select Field

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Fields_Multiselect.png)

1. Click **Add** in the Multi-Select Fields box.
2. Add a Multi-Select Label.
3. Enter two or more options.
4. To add a second question in the Multi-Select Fields section, click the **Add** button again and fill in the fields.

If you need to add Dropdown or Free-Form questions, click **Add** in the appropriate section, then complete the steps for that type. Don’t click **Save Fields** yet.

If you don’t need to add any of the other question types, click **Save Fields**.

### Add a Free-Form Field

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Question_Freeform.png)

1. Click **Add** in the Free-Form Fields box.
2. Add a Free-Form Label.
3. To add a second question in the Free-Form Fields section, click the **Add** button again and fill in the fields.

If you need to add Multi-Select or Dropdown questions, click **Add** in the appropriate section, then complete the steps for that type. Don’t click **Save Fields** yet.

If you don’t need to add any of the other question types, click **Save Fields**.

### Updates to the Lead Screen

Once Custom Questions are added to a Smart Capture event, they will automatically appear when a user adds a new lead.

For example, after scanning a lead’s business card, you will see the Custom Question fields at the bottom of the screen.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Fields_Fields%20on%20Lead%20Screen.png)

## Delete Custom Questions

1. Click the ![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Questions%20Logo.png) icon at the top of the screen to open the Custom Fields screen.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Click%20the%20Custom%20Question%20Icon.png)
2. Click the **Trash Can icon** next to the question you want to delete.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Questions_Delete%20a%20Question.png)
3. Click **Remove**.
4. Click **Save**.

When you go back to a lead’s screen, you will see that the questions have been deleted.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_New%20Lead%20Capture%20Screen_Jan%2026.png)

## Share Custom Question Fields Between Events

If a previous Smart Capture event contains a set of Custom Question fields you want to use for a new event, you can share those fields between the two events.

1. Select the event that contains the Custom Question fields you want to copy.

![Smart Capture_Select an Event.png](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Select%20an%20Event.png)
2. Click the ![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Questions%20Logo.png) icon at the top of the screen.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Click%20the%20Custom%20Question%20Icon.png)
3. Click the **Share icon** in the top-right corner of the screen.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Share%20Fields_Click%20Download.png)
4. Click the event.

![Smart Capture_Custom Questions_Retrieve Fields from Another Event.png](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_Custom%20Questions_Retrieve%20Fields%20from%20Another%20Event.png)
5. Click **Yes**.

You can now see the Custom Question fields in the new event.

![](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Smart%20Capture_New%20Fields%20in%20New%20Event.png)