The Session Popularity report shows enrollment numbers, capacity utilization, and waitlist depth for every session on your event. Use it to identify oversubscribed sessions (candidates for a larger room or a second run) and undersubscribed ones (candidates for promotion).
🖼️ In the Forge app: The Session Popularity report for Planner Conference 2026 sorted by enrollment, showing capacity fill rates and waitlist counts.
Report Columns
| Column | Definition | SF source |
|---|---|---|
| Session Name | The name of the session | conference360__Session__c.Name |
| Date / Time | Session start and end time displayed in the event timezone | conference360__Start_Date__c / Start_Time__c, conference360__End_Date__c / End_Time__c |
| Room | The assigned room for this session | conference360__Room_Lookup__c |
| Track | The session track or category tag | Session track field |
| Capacity | The maximum attendee count for this session | conference360__Maximum_Registrants__c |
| Enrolled | Number of attendees currently enrolled in this session with a confirmed status | Count of linked conference360__Attendee__c records with enrolled status |
| Utilization % | Enrolled ÷ Capacity × 100 — shown as a progress bar in the report | Calculated in Forge at report render time |
| Waitlisted | Number of attendees on the session waitlist | Count of conference360__Attendee__c records with Waitlisted status on this session |
| Checked In | Number of session attendees who have been checked in via the Check-In app | Count of check-in records for this session |
Sorting and Filtering
The Session Popularity report supports the following filters and sort options:
- Sort by: Enrollment (descending — most popular first), Utilization %, Waitlist size, Session date/time, Room
- Filter by: Session track/category, Date (day of event), Room, Enrollment threshold (show only sessions above/below N% utilization)
- Search: Free-text search on session name
Using Popularity Data
Common actions driven by the Session Popularity report:
| Scenario | Recommended action |
|---|---|
| Session at 100% with a long waitlist | Increase Maximum Registrants if room allows, or change the room assignment to a larger space; consider scheduling a repeat session |
| Session under 20% utilization | Send a targeted email to unregistered attendees highlighting the session; review the session description and speaker information for appeal |
| Multiple sessions in the same time slot all near capacity | Review the overall schedule for capacity bottlenecks — consider staggering start times |
| High check-in rate but low enrollment | Investigate whether walk-ins are being checked in without prior enrollment; ensure the check-in app is validating session enrollment |
:::(Note) (Session capacity is enforced in Salesforce)
The conference360__Maximum_Registrants__c field on Session__c is the authoritative capacity cap. When this field is set, Forge enforces it during session selection at checkout — once capacity is reached, the session is marked full and enrollments are placed on a session-level waitlist. Setting the field to 0 or blank removes the cap.
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