As we continue to release awesome features, enhancements, and bug fixes, the below listed are the reported bugs that will get fixed in upcoming releases based on their priority. If there is a bug you are experiencing but it is not on this list, please reach out to support.
Stripe Billing - Stripe Plans with nicknames over 80 characters not syncing into Salesforce via webhooks
This error is occurring because the character limit for Plan 'Nickname' in Stripe is greater than our Plan 'Name' field character limit in Salesforce. Nicknames over 80 characters are causing the webhooks to fail.
Workaround - Change the Plan nickname in Stripe to a value less than or equal to 80 characters, then try the sync again.
High - Fixed in version 4.165 and above.
Getting an error in the Payment Setup Wizard "Error - While Creating Parents"
This error is occurring when user trying to setup a transaction parent through the setup wizard.
Workaround - Example "Order" object. If you want "Order" as Transaction parent, you can set this by:
Medium - Fixed in version 4.161 and above.
Transaction batch job failing/creating duplicates
The Auto process transaction batch processed 100 transaction per API call and even 1 transaction within the batch failed, it caused entire process failure.
Workaround - Navigate to Setup->Custom settings-> Blackthorn | Payments Triggers->Manage->Edit-> Set the Auto-Charge Batch Size =1 and Save.
High - Fixed in version 4.161 and above.
Documentlink shows oops.. something went wrong error with failed payments.
Failed payments via DocumentLink showing incorrect error message and transaction not linked to the Sales Document.
Fix coming soon!
Updated almost 2 years ago