---
title: "Schedule an Email"
slug: "msg-ss-schedule-email"
updated: 2024-04-01T18:05:05Z
published: 2024-04-01T18:05:05Z
canonical: "docs.blackthorn.io/msg-ss-schedule-email"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Schedule an Email

1. Go to the Event record that you want to schedule the email for.
2. Click the Communication tab.
3. Click **New Message**.

*Recipients Section*

1. Select Schedule “an Email”
2. Select “Event Attendees” or “Session Attendees”
3. Enter a **Schedule Name**.
4. Select a **From Email Address**.
5. Select a **To Email**.
6. Choose an **Attendee Filter**.
  - If you set **Attendee Filter** = “Attendance Status”, select the relevant options in the **Attendance Status** field.
  - If you set **Attendee Filter** = “Registration Status”, select the relevant options in the **Registration Status** field.
  - There must be at least one recipient listed in **Total Recipients**. If a zero is listed under **Total Recipients**, check that you have the correct status selected and review the Attendees that should have the chosen status.
7. Confirm that the amount under **Email Balance** is greater than the number of **Total Recipients**.
8. Click **Next**.

*Schedule Section*

1. Choose one of the three options below to schedule your email.
  - Send the email at a specific date and time
    - Choose the specific date and time in the **Select a Date / Time** field.
  - Send the email X Minutes/Hours/Days After/Before the selected trigger.
    - Enter the number.
    - Choose “Days”, “Hours”, or “Minutes”.
    - Select “Before” or “After”.
    - Choose “Event Start Date/Time”, Event End Date/Time”, “Event Attendee Registration Date”, or “Event Attendee Created Date”.
  - Select **Now** to send the email two minutes after the email is scheduled.
2. Click **Next**.

*Message Section*

1. In the **Email Template** field, search for an existing Email Template or click **Create New** to create a new one.
2. Click **Next**.

*Send Test Section*

1. Enter a **Test Email(s)**. Make sure to use an email that can be checked easily. Using your email is a good option.
2. Select a **Test Record**.
3. Click **Send Test**.
4. After you receive the success message, click **Schedule**.

The schedule will now be visible under Schedule History on the Scheduler tab. Please refer to the [video](https://share.getcloudapp.com/DOurxBoj) for the process flow for sending an email.