---
title: "Messaging App Is Not Installed"
slug: "msg-ss-messaging-apps-not-installed"
updated: 2024-04-01T18:04:37Z
published: 2024-04-01T18:04:37Z
canonical: "docs.blackthorn.io/msg-ss-messaging-apps-not-installed"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Messaging App Is Not Installed

### Scheduler Admin

If the BT Messaging App is not installed in your Salesforce org, a warning message tells the user to install the app in the Global Scheduler. ![MessagingAppNotInstalled_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/MessagingAppNotInstalled_1.png)

If the BT Messaging App is not installed in your Salesforce org, a warning message tells the user to install the app in the Event Record Page Scheduler. ![MessagingAppNotInstalled_2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/MessagingAppNotInstalled_2.jpg)

### Scheduler User

The Scheduler User does not have access to the Administration Settings. When they land on the Record Level Scheduler, a warning message tells them to contact the System Administrator. ![MessagingAppNotInstalled_3](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/MessagingAppNotInstalled_3.jpg)