---
title: "Overview"
slug: "mobile-pay-overview"
updated: 2025-08-27T15:41:04Z
published: 2025-08-27T15:41:04Z
canonical: "docs.blackthorn.io/mobile-pay-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

## Blackthorn Mobile Payments

We make it easy to accept credit card, check, ACH, cash, and money order payments with your mobile phone. The charge process is super fast and easy - enter an amount, choose a Payment Method, and charge. Once the transaction is complete, you can email a receipt to the customer by entering their email.

[Embedded content](https://www.youtube.com/embed/CfMcLX7NjvU)

### Payment Methods

- Use card reader support for tap, dip, and swipe credit card payment options.
- Charge credit cards in person to receive card present swipe rates.
- Other Payment Methods include ACH, cash, check, and money order.
- Handle the entire payment process in a PCI-compliant manner.

#### Android Devices

On Android devices, only card, cash, check, and ACH payment methods are available. The Money Order payment option is not available.

### Salesforce Connected App Changes

Salesforce recently announced a [change to its security policy](https://help.salesforce.com/s/articleView?id=005132365&type=1&utm_source=techcomms&utm_medium=email&utm_campaign=FY26_Core_4013001) around Connected Apps, effective August 28th. As a result, Blackthorn recommends verifying that these Connected Apps are installed in your Salesforce orgs.

- Blackthorn | Connected App - required to use Blackthorn Events and Blackthorn Payments
- Mobile Check-in App - required for using Blackthorn Mobile Check-in
- Blackthorn | Mobile Connected App - required for using Blackthorn Mobile Payments
- Blackthorn Message - required for using Blackthorn Messaging

Please review the attached pdf for instructions to check that the required Connected Apps are installed and connected correctly.

[PDF document](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Salesforce%20Connected%20Apps%20Update%20Letter.pdf)

### Salesforce Integration

- The Mobile Payments app can be opened from the Salesforce mobile app and the Salesforce Field Service mobile app. The link to our app can send data to pre-populate a Payment Gateway, charge **Amount**, **Description**, and a related Salesforce record.
- Charge Transaction and Payment Method records are stored in Salesforce where they can be related to an Account, Contact, or any other standard or custom object.
- Payment Methods from a swipe or dip can be re-used in Salesforce for other charges or subscriptions on Transactions with a Payment Intent.
- Checks can be scanned and processed using the Check 21 integration via the Salesforce mobile app.
- Users can process different Transactions across different Payment Gateways and create a successfully processed Transaction and a valid Payment Method.
  - If the Transaction's Contact/Account matches an existing user with the same Payment Gateway used for the new Transaction, the existing user will be attached to the new Payment Method and new Transaction.
  - If the Transaction’s Contact/Account does not match an existing user with the same Payment Gateway, a new Payment Gateway Customer will be created and attached to the new Payment Method and Transaction.

## Setup Mobile Payments

To set up the Mobile Payments app in Salesforce, please [follow these instructions](/v1/docs/mobile-pay-installation).

## Setup Field Service Lightning Payments

To set up the Fields Service Lightning, please [follow these instructions](/v1/docs/fsl-extension-package-setup).