---
title: "Create a Template"
slug: "messaging-templates"
updated: 2024-08-15T16:58:55Z
published: 2024-08-15T16:58:55Z
canonical: "docs.blackthorn.io/messaging-templates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a Template

Blackthorn Messaging provides some great options to create and use templates when sending SMS messages.

## Create an SMS Template

          Attachments

          

Users can attach images (jpeg, png, and gif), PDFs, and vCards to an SMS Template.

However, ***only one attachment can be sent per SMS Template***. If more than one file is attached, only the last file attached will be sent with the message. For example, an image is attached first. A PDF is then attached. Lastly, a vCard is attached. Only the attached vCard will be sent with the SMS.

1. Go to the SMS Templates tab.
2. Click **New**.
3. Select a Template Object. Choose from the objects that are in you Salesforce account.  

![SMSTemplate_SelectObject](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Messaging_Template_SelectObject.png)
4. Complete the following fields.
  - **SMS Template Name**
  - Toggle **Active** to on.
  - In the Insert Field box, select a field from the related object. The selected field will automatically be added to the message **Body**.
  - Enter the remaining text for the message **Body**.
  - Add workflow rule options if you are using the Template in a workflow Task. (Workflow rules help automate outbound messages.)  

![SMSTemplate_Edit](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Messaging_Template_Edit.png)
5. Click **Save**.

You now have an SMS Template. ![SMS Template](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Messaging_SMS%20Template.png)

## Send an SMS Template

Complete the following steps to send an SMS Template from an object.

1. Navigate to a record that matches the SMS Template's **Object** type you created.
2. Click **Send SMS**.
3. Select the SMS Template you just created in the Template dropdown. Choosing the template populates the message body with the SMS Template’s **Body**. You’ll also see that field merge action has been performed.
4. Update the message body as needed.
5. Click **Send Now**.