---
title: "Do You Have a List of Published IP Addresses?"
slug: "list-published-ip-addresses"
tags: ["Messaging", "FAQ"]
updated: 2025-12-11T17:23:35Z
published: 2025-12-11T17:23:35Z
canonical: "docs.blackthorn.io/list-published-ip-addresses"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Do You Have a List of Published IP Addresses?

## Product Data Usage

The following IP address is being used for BT Product Data Usage.

- 54.236.121.198

## Static IP Addresses

The following table shows which apps support fixed or static IP addresses.

| Application | AWS Region | AWS IPs |
| --- | --- | --- |
| Events webapp** / Connect360 | us-east-1 (Virginia) | 35.175.67.37 |
|  |  | 54.83.187.87 |
|  | us-west-2 (London) | 3.9.71.98 |
|  |  | 13.43.139.207 |
|  | ap-southeast-2 (Sydney) | 13.238.52.100 |
|  |  | 3.24.236.249 |
|  | ap-southeast-1 (Singapore) | 54.251.181.141 |
|  |  | 13.228.230.156 |
| (Storefront) | us-east-1 (Virginia) | 35.175.67.37 |
|  |  | 54.83.187.87 |
| DocumentLink | us-east-1 (Virginia) | 35.175.67.37 |
|  |  | 54.83.187.87 |
| PayLink | us-east-1 (Virginia) | 35.175.67.37 |
|  |  | 54.83.187.87 |
| Authorization app | us-east-1 (Virginia) | 35.175.67.37 |
|  |  | 54.83.187.87 |

** The Events webapp, by default, uses the proxy for Transact (Cashnet) and TouchNet. If you enable IP restrictions for Transact (Cashnet) and TouchNet, you must also update those systems directly.

## Add IP Addresses

To add a static IP address, follow the steps below.

1. Go to Setup.
2. Scroll down to the Users section and click Users.
3. Locate the authorized user and click their Profile.
4. Scroll down to the Login IP Ranges section.
5. Click **New**.
6. Add the start and end IP addresses.
7. Click **Save**.

For customers outside of the U.S., you will need the us-east-1 IPs and the regional IPs. Confirm the region by going to the License > Org Instance field (AUS = Sydney IPs, APAC = Singapore IPs, etc.)

You do not need the staging IPs unless you are using staging.events.blackthorn.io, which is used internally by Blackthorn.

***Note:*** Do not add the IP addresses to Security > Network Access.