---
title: "How Do I Increase our Message Balance?"
slug: "increase-message-balance"
updated: 2023-05-03T13:10:07Z
published: 2023-05-03T13:10:07Z
canonical: "docs.blackthorn.io/increase-message-balance"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Increase our Message Balance?

## Add Messages

To add additional messages to your balance, you can do the following:

1. In Salesforce, go to the Messaging Administration page.
2. Navigate to the SMS section (SMS icon on the left-hand side).
3. Click the **Add Messages** button.
4. Enter the Quantity of messages you want to purchase. You will see a confirmation of the price for these additional messages.
5. Click **Checkout**.
6. Confirm your payment method and click **Buy Messages**.

If the payment is processed successfully, your messages will be immediately added to your balance and your account will be placed back into "Active" status.

## Update Your Payment Method

Users can change the Payment Method at any time.

### Update a Card’s Information

1. Click the **Add Card** button.![CardUICharge_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_1.png)
2. Update the **First Name**, **Last Name**, **Card Number**, **Expiry Date**, **CVV,** or address fields. ![CardUICharge_2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_2.png)
3. Click **Add Card**.

### Change the Default Payment Method

1. Click **Choose Default Payment**.
2. Select a Payment Method.
3. Click **Save**. ![CardUICharge_3](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_3.png)
4. Once a card is set as the default Payment Method, it will remain the default Payment Method until changed.![CardUICharge_4](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_4.png)

### Delete a Payment Method

Users cannot delete a card that is set as the default Payment Method or is configured for auto-recharge. Any other saved Payment Method can be deleted.

1. Click the card you want to delete.
2. Click **Confirm**.![CardUICharge_5](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_5.png)

![CardUICharge_6](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CardUICharge_6.png)