---
title: "Set Up Goods and Services Tax (GST) Fees"
slug: "events-object-set-up-gst"
updated: 2024-10-14T18:22:48Z
published: 2024-10-14T18:22:48Z
canonical: "docs.blackthorn.io/events-object-set-up-gst"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up Goods and Services Tax (GST) Fees

Limitation

Do not use the Virtual Terminal to process a Transaction that includes Fees (Payment Processing or Tax). Fees are not supported by the Virtual Terminal.

## Prerequisites

Before you can add taxes to an Event, create an Event with at least one paid Event Item and then complete the sections below. (In this example, Event Item’s **Price** = “100.00.”)

### Add the Fee Fields to the Event Page Layout

1. Go to the relevant Event record.
2. Click the **Gear** icon.
3. Click **Edit Object**.  
![EditObject](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/EditObject.jpg)
4. Click the Page Layouts tab.
5. Click Event Layout.
6. Click the Fields tab.
7. In the Quick Fix box, enter and click “Fee."
8. Drag and drop the following fields on the page layout.
  1. **Payment Processing Fee**,
  2. **Tax Fee**
  3. **Tax Fee Calculation Type**  
![Add Field to Page Layout](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Add%20Field%20to%20Page%20Layout.jpg)
9. Click **Save**.

### Create a Data Dictionary Group

Before you create a new DocumentLink Template, you must [create a new Data Dictionary Group](https://docs.blackthorn.io/docs/select-method-documentlink-multilingual-support#create-a-data-dictionary-group) and populate it with Data Dictionary Entries.

One-to-One Relationship for Keys and Values

There can only be one **Value** per **Key** for each **Language / Locale**. Creating a new entry for an existing **Key** will replace the current **Value** with the new one.

1. From the App Launcher, enter and click “Data Dictionary Group”.
2. Click **New**.  
![CreateDataDictionaryGroup_Object](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/CreateDataDictionaryGroup_Object.png)
3. Set **Data Dictionary Group Name** = “GST Labels.”  
![DataDictonaryGrp_GST1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/DataDictonaryGrp_GST%281%29.png)
4. Click **Save**.
5. Click **New** next to Data Dictionary Entry.  
![DataDictonaryGrp_CreateEntry1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/DataDictonaryGrp_CreateEntry%281%29.png)
6. Set the **Language / Locale** to “English.”  
![GST_New DDE](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_New%20DDE.png)
7. Set the **Key** to “LBL_EIN” and the **Value** to “ABN.” *Capital letters **must** be used in the **Key*** *field.*
8. Click **Add Row**.
9. Set the **Key** to “LBL_INVOICE” and the **Value** to “Tax Invoice.”  
![GST_New DDE_Click Back](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_New%20DDE_Click%20Back.png)
10. See the [DocumentLink Data Dictionary](https://docs.google.com/spreadsheets/d/1hppYwLfdEZwYYGosUqbO6fv9uFtBMeE2RaLJAmoRYPY/edit?gid=0#gid=0) (a Google document) for more **Key** and **Value** options.
11. Click **Save**.
12. Click **Back** to return to the Data Dictionary Group record.  
![DataDictionaryGrp_withDDE1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/DataDictionaryGrp_withDDE%281%29.png)

## Add Taxes to the Event

To add taxes to an Event, you must start by creating a new Fee record with **Type** = “Tax.” In this example, we will use tax-inclusive pricing.

1. Go to the Event record.
2. Click the **Pencil** icon next to the **Tax Fee** field.
3. Search for an existing Fee or click **+ New Fee** to create a new Fee.
4. In this example, we need to create a new Fee.
  - **Fee Name** = "GST" (If you need the Invoice to say HST, set the **Fee Name** to “HST.”)
  - **Default Fee** = “True” (checked)
  - **Fee Percentage** = “10”
  - **Type** = “Tax”
  - **Tax Display Setting** = “Tax-Inclusive Pricing”  
![GST_New Fee](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_New%20Fee.png)
5. Click **Save**.
6. Click **Save** to save the changes to your Event.  
![GST_Event with Fee](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_Event%20with%20Fee.png)
7. Click **Update** to make sure the changes are published on the Event webpage.

## Attendee Experience

1. For this example, we set the Event Item’s **Price** to “100.00.”  
![GST_Event Item](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_Event%20Item.png)
2. Click the **Event Page URL** to open the Event webpage.
3. The “Starting from” price includes the 10% markup for the configured **Tax Fee**.  
![GST_Event URL](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_Event%20URL.png)
4. Click **Get Tickets**.
5. Add a Ticket (Event Item) to the cart. The Ticket price shows the tax-inclusive price.
6. Click **Checkout**.  
![GST_Ticket in Cart](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_Ticket%20in%20Cart.png)
7. Enter the Attendee Information and click **Payment**.  
![GST_Enter Attendee Info](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_Enter%20Attendee%20Info.png)
8. In the Order Summary column, you'll see the cost breakdown.
9. Enter the payment details and click **Pay**.  
![GST_Click Pay](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_Click%20Pay.png)

The order is complete. ![GST_Checkout Done](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_Checkout%20Done.png)

## View the Tax Fees on Invoices

1. Navigate back to the Event record in Salesforce.
2. You will see a new Attendee record for the completed registration. Click the **Attendee Full Name**.
3. The Attendee record now has a related Invoice. In the Line Items Related List, click the **Invoice ID**.
4. The Invoice Totals section shows the amounts that are seen during the Event checkout process, including the tax amounts.
5. You can also see the Invoice Line Item(s). Click the **Item Name** to view it.
6. Line Item records show the breakdown of the amounts, including the **Tax** and **Tax Rate** seen during the checkout process.

### Important Things to Know

- The Invoice’s **Dynamic Fee Name** won’t be displayed on the Invoice. The Fee’s **Fee Name** is automatically saved to the Invoice’s **Dynamic Fee Name** field.
- The text in the Fee’s **Fee Name** field will override the out-of-the-box "Tax" label under the Subtotal when viewing an Invoice in a DocumentLink.

## Configure DocumentLink for GST

1. Go back to the Invoice record.
2. Click the **Pencil** icon next to the **DocumentLink Template** field.
3. Click the **DocumentLink Template** field to select an existing DocumentLink Template or click **+ New DocumentLink Template** to create a new template.  
![GST_DocumentLink Template_1](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_DocumentLink%20Template_1.png)
4. Enter a **DocumentLink Name** (required).
5. Fill in any other necessary fields.
6. Click in the **Company Info** field and click **+ New Company Info**.
7. Enter a **Company Info Name**, **Currency ISO**, and **Email** (required).
8. Add the Australian Business Number (ABN) to the **Registration Number** field. The ABN must be included on all Invoices.  
![GST_Company Info](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_Company%20Info.png)
9. Click **Save**.
10. To override the "EIN" label and display "ABN," add the Data Dictionary Group you created at the beginning to the **Data Dictionary Group** field.  
![GST_DocumentLink Template_2](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_DocumentLink%20Template_2.png)
11. Click **Save**.
12. On the Invoice record, click **Save**.
13. Click the **DocumentLink** field.  
![GST_Invoice_missing one GST](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/GST_DocumentLink%20with%20Data%20Dictionary.png)