---
title: "Overview"
slug: "event-items-overview"
tags: ["Events"]
updated: 2026-02-09T22:06:11Z
published: 2026-02-09T22:06:11Z
canonical: "docs.blackthorn.io/event-items-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blackthorn.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

Please read before adding custom Event Items.

To use a custom Event Item, users need to create a new, unique custom picklist value in the **Type** field on the Event Item. A custom Event Item behaves like an Event Item with **Type** = "Main event ticket". This will resolve the “ticket type is not supported for registration” error.

The Event Item **Type** = "Other" should only be used for Products.

## Event Item Types

There are three primary types of Event Items that can be added to an Event:

- [Tickets](/v1/docs/event-tickets)
  - Includes free and paid Main event tickets and Guest tickets.
  - Event Item = “Main event item” or Event Item **Type** = “Guest”
  - An Event Item with **Type** = "Main event ticket" must be included to publish an Event with a "Guest" Event Item.
- [Donations](/v1/docs/event-donations)
  - Gives Attendees an easy way to make a donation.
  - Event Item **Type** = “Donation”
  - An Event Item with **Type** = "Main event ticket" must be included to publish an Event with a "Donation" Event Item.
- [Products](/v1/docs/event-products)
  - Used to offer a product to Attendees.
  - Event Item **Type** = “Other”
  - An Event Item with **Type** = "Main event ticket" must be included to publish an Event with a "Product" Event Item.

![Event Item Object](https://cdn.document360.io/f977eec0-500f-40a3-b663-724a51f78075/Images/Documentation/Event%20Item%20Object.png)

## Sort Event Items

Complete the following steps to change the sort order of your Event Items.

1. Add the **Sort Order** field to the Event Item page layout. If the **Sort Order** field is already on the page layout, go to #2.
  1. Click the **Gear** icon.
  2. Click **Setup**.
  3. Click the Object Manager tab.
  4. In the Quick Find box, enter and click “Event Item.”
  5. Click **Page Layouts**.
  6. Click Event Item Layout.
  7. Locate the **Sort Order** field.
  8. Drag and drop it on the page layout.
  9. Click **Save**.
2. Go to the Event Item record.
  1. Click the **Pencil** icon for the **Sort Order** field.
  2. Enter the correct number.
  3. Click **Save**.
3. Click the related **Event** record.
4. Click **Update**.