Welcome to Blackthorn Messaging!
- 19 Mar 2024
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Welcome to Blackthorn Messaging!
- Updated on 19 Mar 2024
- 1 Minute to read
- Print
- DarkLight
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This guide will help you become familiar with the key features of our powerful, business-class text messaging software. Blackthorn Messaging delivers enterprise-level text messaging capabilities for your fast-paced teams. It gives you the ability to send and receive text message communication from directly within Salesforce. It allows you to manage two-way text message conversations with your prospects and customers with a series of powerful tools such as templates, campaigns, and workflow automation.
- Installation
- Account Setup
- Individual Messaging
- Conversation Maintenance
- Configure Bulk Messaging
- Phone Number Lookups
- Campaigns
- Create a Template
- Automation
- Additional Features
- FAQ
- Release Notes
Performance and Scale Testing
Performance and Scale testing must be pre-approved by both Salesforce and Blackthorn. Please complete the steps below.
- Follow the guidance provided by Salesforce and seek Salesforce approval.
- Once you obtain Salesforce approval, submit a case to Blackthorn with your plan and detailed testing scenarios. You will be able to upload attachments after your ticket has been opened.
- If approved, Blackthorn will work with you to determine an optimal date and time to run your tests.
Please read Performance and Scale of Your Experience Cloud Site for additional resources.